Salary Range: $101,032.46 - $151,549.26/annually
*Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for range.

 

The Community Response Division Manager is responsible for organizational planning, coordinating and control of all operational and program functions and supervision of all alternative response programs. Under the direct supervision of the Director of Parks, Recreation & Community Services or their designee, the Division Manager will be responsible for coordinating and managing all activities for alternative response team members including day to day operations, initial and ongoing training.  Division manager is responsible for ensuring specialized response that includes de-escalation, conflict resolution, mediation, and motivational interviewing that is compassionate and trauma informed.  The Division manager must be comfortable supervising responses that could be in any area across the city.  Hours can change depending on program needs. Work is performed with considerable independent judgment.  This position may require irregular hours including nights, weekends, and holidays.  

 

ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following):

●        Coordinates and manages teams that respond to 911/311 calls with an identified behavioral health component and oversees the team’s provision of crisis assessment, crisis intervention, de-escalation, safety planning, referrals, and linkage to care services for community members.

●        Works closely with the Youth and Family Services Division Manager to ensure proper referrals to and collaboration with the outreach team.

●        Works closely with the Communications Divisions of the Evanston Police Department and ensures that teams are properly trained in the 911/311 operating systems. 

●        Assist field staff in problem solving, including securing needed professional resources for community members.

●        Provides direction for alternative response teams in problem solving, including securing needed professional resources for community members.

●        Develops and maintains a positive public relations image which may require speaking engagements or other public relations activities.

●        Develops and maintains positive relations and interactions with City of Evanston and community organizations to further the work of the Division and overall Department.

●        Assist in processing payroll and generating reports for the division and department.

●        Attends conferences, workshops and seminars related to the position, in order to stay current with safety protocols, training materials, and programming options.

●        Evaluates customer and community interests and needs; makes recommendations on future operations and services based on community feedback and industry trends.

●        Sets division financial goals, participating in forecasting divisional projections, tracking financial activities, statistical reporting, and prioritizing activities within the Division in accordance with all department and City policies and procedures.  

●        Creates and executes annual budget in accordance with all department and City policies and procedures.

●        Monitors and operates within the Division’s expenses as allocated in the Department’s budget and works to attain revenues as projected in the budget.

●        Implements purchasing, inventory of supplies, and reconciliation in accordance with department and City policies and procedures.

●        Responsible for collaborating with department colleagues on promoting all activities in City produced program guides.

●        Demonstrates, leads, supports, and administers the Department’s mission statement, vision, core values, policies and procedures.  

●        Works with the Department senior staff in implementing program policy related to all operations and programming.

●        Assures that safety standards and precautions are followed in management of alternative response activities.

●        Assists in developing recommendations for improvements to policies and procedures.

●        Helps prepare annual program budget; analyzes and evaluates costs; coordinates program purchasing requirements; reviews and monitors budget appropriations.

●        Researches and drafts proposals and reports for the Division, relevant boards and committees of the city, news media, and City Council.

●        Performs other duties as needed or assigned.

 

●        Must possess a bachelor’s degree from an accredited college or university in Social Services or a substantially similar area and two (2) or more years of work experience managing staff, operations and community outreach.    ~OR~

●        Possess a high school diploma/GED with seven (7) or more years of experience working in the field of social services or community services with evidence of three (3) or more years of experience in a management/supervisory capacity.

●        Experience with documentation software for recordkeeping is preferred.

●        Must possess a valid driver’s license and a safe driving record.

●        Must possess current First Aid/CPR certifications or be willing to acquire and present active certifications as a condition of employment within six (6) months of hire.

●        Ability to work a flexible schedule including evenings, weekends, and holidays.

●        Knowledge, skills, and abilities in the following areas:

o   Skill in planning, implementing and evaluating programs, including community services or programs specifically for the community.

o   Ability to deal positively and effectively with the general public and other staff and individual agencies or persons.

o   Strong customer service and teamwork orientation.

o   Ability to demonstrate competency and general operating knowledge of a personal computer, software, typewriter, telephone equipment, fax machine, adding and credit card machines, calculator, copiers, entry books, file cabinets, and pens and pencils.  

o   Ability to read, understand and interpret manuals, ordinances, policies and procedures, ordinances, statues, rules, regulations, journals, newspapers, memos, letters, reports, financial reports and legal documents. 

o   Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations.

o   Ability to prepare work assignments, research issues summaries, letters and memorandum and reports using prescribed format and conforming to all rules of punctuation, grammar, dictation and style.

o   Ability to give verbal direction to program participants, communicate effectively with co-workers and supervisors and to speak extemporaneously on a variety of subjects. 

o   Ability to work a flexible schedule including evenings, weekends, and holidays.

o   Excellent verbal and written communication skills, including presentation skills.

o   Ability to establish and maintain effective working relationships with a diverse group of “clients” and staff throughout the City and outside the organization.

o   Ability to learn, understand and incorporate City ordinances, rules, regulations and procedures into daily activities.

o   Ability to maintain effective working relationships with other staff and the general public.

o   Ability to converse in theory, principles, and methods of effective and persuasive speaking, voice, and diction, phonetics, and discussion and debate.

o   Ability to work on multiple projects at one time, some of which may have conflicting deadlines and/or priorities.

o   Ability to identify problems and develop, propose, and implement solutions.

o   Ability to facilitate meetings and lead special project teams.

o   Ability to speak before audiences with poise, voice control and confidence, using proper grammar and vocabulary appropriate to the audience.

o   Self-motivated, disciplined, organized, and reliable; innovative, creative, resourceful and independent thinking.

o   Other duties as assigned.

 

 

PHYSICAL REQUIREMENTS OF WORK:  

Ability to work primarily indoors and occasionally subject to outdoor environmental conditions with no effective protection from the weather conditions or temperature changes.  The employee performs tasks outdoors related to programs, weather can be hot in the summer, etc., while in the fall, spring and winter can be cool/cold.

 

Employees should have the ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force consistently to lift, carry, push, pull, or otherwise move objects, including the human body.

 

Have the ability to lift, reach, handle, finger, kneel, bend, stand for long periods of time, talk, hear, feel, smell, climb, maintain balance, stoop, crouch, crawl, and see the nature of objects by the eye.

 

Under the general guidance of the Director of Parks and Recreation or his/her designee, work is performed with independence and minimal supervision.  Collaborates and works with other division and department staff at all levels and uses the necessary resources in other departments and divisions to execute work. Division Manager identifies and completes specific projects identified and created by nature of the duties and responsibilities. Performance is reviewed through observation, completion of projects, status reports, conferences, and meetings.  Division Manager is responsible for prioritizing work tasks, and for identifying and utilizing the appropriate resources to resolve a problem or situation and/or research and analyze specific data. Division Manager is responsible for planning, directing, coordinating, and managing support, administrative services, and activities in the program areas listed above.   Guidance is provided through the City Code, departmental policies, City operating practices and procedures, and other resources applicable to the specific goals and this classification standard.  Work is evaluated at least annually, with respect to managing staff, problem solving abilities, customer service, written and verbal communication skills, and performance in accordance with the classification standard.  

 

The employee has regular and frequent contact with division and department employees and other City employees as well as regular contact with community residents and representatives; and members of the public and representatives of other agencies, including elected officials.

 

SELECTION METHOD         TYPE OF ELIGIBILITY LIST            LIFE OF ELIGIBILITY LIST   

Structured Oral Interview                                                                                    

Qualifications Assessment

To apply for this position, please apply online at www.cityofevanston.org on or before the closing date.

 

Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position.  Candidates will also be subject to qualifying pre-employment processes, including medical examination, drug/alcohol screen, employment verification, and criminal background check.

The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person’s race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity.  The City of Evanston is also committed to accessibility for persons with disabilities.  Any person needing mobility or communications access assistance should contact Human Resources at 847-866-2916 (voice) or 847-448-8052 (TTY).

 

HOW TO APPLY: Interested applicants should email Kevin Miller their Cover Letter and Resume at kevinmiller@pdlg.org

SCHEDULING & BENEFITS: This is a full-time, in-person, exempt (salary) position. Typical hours are Monday-Friday 7:30am-3:30pm with evening and weekend hours required, as determined by the Director of Recreation and BASE & Camp Manager.

We offer a generous benefits package that includes Medical Coverage (PPO or HMO), Dental Coverage, Vision Insurance, Hearing Coverage, Life Insurance, Voluntary Life Insurance, Pension Benefit Plan (IMRF), Paid Holidays, Personal Days, Accrued Vacation and Sick Time, FREE La Grange Fitness Membership, Discounted Programs and Rentals, Professional Development and Paid Membership Dues and Flexible Schedule.
 
 GENERAL PURPOSE:         

The BASE (Before & After School Experience) & Camp Supervisor is responsible, in conjunction with the BASE & Camp Manager, for the administration for assigned facilities and all BASE and camp programs including assigned services and projects. The employee follows the overall goals and objectives, activities, services, policies, and procedures as prescribed by the BASE and Camp Manager.  The employee will be held accountable for providing customers a functional, attractive, safe, and accessible BASE and camp experience within limitations in the resources made available. The employee is also evaluated in terms of program management 

and quality of customer service.

 

A Bachelor’s Degree in Education, Early Childhood-oriented, recreation or closely related field preferred.  Must have good oral and written communication skills.  Certified in CPR and First Aid is required within first 90 days of hire. Should have a valid Illinois Driver’s License.  Must be proficient at basic computer word processing software. Experience operating before and after school programs, camps or an equivalent combination of education and experience is strongly preferred.

 
 PROGRAM OPERATIONS: 

·  Within established district goals, objectives, policies and procedures, plans and administers assigned BASE programs,        special events, camps and services.

·  Monitors the performance of BASE and camp program operations and assigned facilities.

·  Monitors activity of participants and staff to ensure adherence to all safety rules and regulations. Park District and School facilities.

·  Responsible for motivating staff to improve their work performance.

·  Responsible for aesthetic appearance of all facilities in which BASE and camp programs are being programed and make sure equipment and supplies are in good working order.

·  Constantly reviews and monitors facilities and make recommendations as to needed improvements.

·  Evaluates the effectiveness of all services used and makes recommendations to the BASE and Camp Manager as well as the Director of Recreation.

·  Prepares yearly, monthly, quarterly and periodic special reports, as required by the BASE and Camp Manager and the Director of Recreation.

·  Provides feedback from staff and participants to BASE and Camp Manager.

·  Seeks, interprets, and implements input from the public, schools and staff

·  Maintains required records. Staff training hours, student attendance, etc.

·  Makes day to day recommendations for facility improvements.

·  Responsible for helping in promoting and executing fundraising events

·  Assists in the execution of Park District special events.

·  Plans, prepares and/or facilitates meetings and trainings with BASE and staff meetings.

·  Drives 15 passenger bus for programing as required.

 

·  Recruits, interviews, selects, and supervises part-time personnel, within the BASE and Day Camp programs, in consultation with the BASE and Camp Manager and Director of Recreation.  Communicates with all personnel and renders decisions associated with employment and related activities within the department.

·  Nurtures culture of the program in a manner that promotes open and frequent communication among employees. Fosters teamwork to address and accomplish the desired goals of the program and agency.

·  Evaluates employees’ performance by completing regular evaluations.  Responsible for overall supervision of employees and hold employees accountable for meeting deadlines.

·  Provides all subordinates with specific guidelines and task instructions as necessary to ensure program effectiveness.

·  Monitors all aspects of the BASE and Day Camp programs to ensure compliance with the Fair Labor Standards Act and all other district human resource policies, procedures, and regulations.  Any unusual or unprecedented human resource or personnel occurrence or situation shall be quickly brought to the attention of the BASE and Camp Manager, ensuring that all proper documentation is followed as prescribed by the district’s policies.

·  Assists in the budget planning, development of long-term planning/goals and program ideas and improvements.

·  Communicates routinely with the BASE and Camp Manager in monthly bills, purchases and receipts

·  Develops additional programs/events within the Recreation Department.

·  Maintains a fiscal mind set when planning programs 

 

·  Maintains close contact with the population and guests served.

·  Continually evaluates the effectiveness of the BASE and Day Camp programs, policies, and procedures from the   standpoint of customer and participant response.  In light of these findings, makes recommendations to the Director of Recreation as appropriate to improve the program’s effectiveness and efficiency.

·  Ensures a high-quality customer service experience 

· Responsible for maintaining positive working relationships with BASE and Camp Manager, Director of Recreation, customers, co-workers, school district staff, Park District staff and Executive Director.

 

·  Serves on committees and focus groups as assigned by the Director of Recreation and the Executive Director.

·  When approved by the Director of Recreation and Executive Director, attends professional conferences and workshops to further develop knowledge in related areas of responsibility.

·  Appropriately resolves concerns, problems, and emergencies that arise.

·  Performs other duties and special projects as assigned.

We are looking for an innovative and passionate recreation manager to oversee summer camp, Ready Teddy Preschool, Footlight Players Community Theater, and general interest programming. 

About Us: The Community Park District of La Grange Park serves 13,000 La Grange Park residents as well as hundreds of neighboring participants from Brookfield, Lagrange, Westchester, and Western Springs. We are proud members of SEASPAR, IPRA, NPRA, IAPD, the La Grange Park Chamber of Commerce. In the last four years, our agency introduced the first traditional summer day camp in our community and the program currently serves more than 150 families per week. Increased support for recreational programming in our community has helped us improve our net position by more than 300% since 2019 and we are looking for the right individual to help us keep that momentum going!

The ideal candidate will develop exciting new programming and refine and improve what the Community Park District currently offers. 

The Recreation Manager is an exempt full-time position that creates, manages, and evaluates essential and inclusive recreational opportunities in La Grange Park. The Recreation Manager is directly responsible for Ready Teddy Preschool, early childhood programming, summer camps, day camps, as well as a wide range of youth and adult general interest programming. The position can at times exceed 40 hours of work per week to supervise or attend evening or weekend events.

Bachelor’s Degree in parks and recreation management, early childhood education, or 3 years of equivalent experience is required. Must be a Certified Parks and Recreation Professional (CPRP) or have the ability to acquire within three years of hire.  Candidate must have First Aid/CPR certification or ability to obtain within 3 months of hire. Candidate must possess a valid State of Illinois class “D” driver’s license.

The Recreation Manager reports to the Superintendent of Recreation.

ESSENTIAL FUNCTIONS

PHYSICAL DEMANDS, ENVIRONMENTAL REQUIREMENTS AND PROTECTIVE GEAR/CLOTHING

REQUIRED COMPETENCIES 

 

REQUIRED KNOWLEDGE 

 

The Recreation Manager an exempt full-time position working a minimum of 40 hours per week. The typical work hours for this position are Monday-Friday, 8:30am to 5pm, including ½ hour for lunch. The scheduled hours may be subject to change at the discretion of the Executive Director to accommodate District programs and events. Evening and weekend hours will be required. 

FULL POSITION DESCRIPTION IS ON OUR WEBSITE - https://www.villageofhinsdale.org/departments/human_resources/employment_opportunities.php