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 $12.00 - $14.00 per Hour

Please Apply Online At: https://www.applitrack.com/wheelingparkdistrict/onlineapp/default.aspx?Category=Support+Staff

TITLE: Guest Service Representative - Leader 

SUPERVISOR: Guest Service Manager

EDUCATION & EXPERIENCE: High School or further education. Previous experience in guest service environment required.

QUALIFICATIONS:

General computer skills. Ability to work with guests and staff diplomatically, handle conflict appropriately and answer questions regarding Park District operations. Ability to exercise good judgment. Must have good oral and written communication skills; ability to work with minimal supervision to solve problems and produce work on a timely basis. Demonstrate initiative, dependability, good judgment, tact, analytical skills, leadership and the capability to work in a positive manner with guests and staff.

SUMMARY: The Guest Service Representative - Leader is responsible for assisting guests and serving the manager on duty function.

ESSENTIAL FUNCTIONS:

Develop comprehensive knowledge of Park District programs and facilities to respond to specific questions and to direct guests to the appropriate staff and/or facility.

Process program registrations, membership registrations and appropriate paperwork, waivers, payment plans and agreements.

Answer telephone and provide accurate information or direct calls appropriately, taking accurate messages when necessary.

Assist Guest Service Manager in training part-time and seasonal staff.

Perform Guest Service Manager on duty function. Open/Close Guest Service Office. Greet guests.

Maintain confidentiality.

Familiarity with the CRC facility floor plan and emergency/evacuation procedures.

Familiarity with the day’s activities scheduled in the facility.

Handle cash.

Prepare Daily Deposits.

Operate office machines.

Maintain a clean and organized work environment.

Communicate maintenance issues, repairs, and room setups to Building Supervisor.

Work as scheduled.

Attend staff meetings and staff trainings when necessary.

Perform the job safely and in compliance with Park District policies, procedures, work and safety rules.

Support and exhibit the established organizational values of respect, communications, integrity, innovation, recognition, continuous learning, fun, empowerment and people.

HOURS:   The work week shall be designated by the Guest Service Manager as necessary to properly perform the duties of the job and will include evenings and weekends. 28 Hours Per Week Weekday afternoon and evenings and Weekends 

RATE OF PAY: $12.00-$14.00/ Hour

Please Apply Online At: https://www.applitrack.com/wheelingparkdistrict/onlineapp/default.aspx?Category=Support+Staff

More Information

 Wheeling Park District

 Contact

Jannette Nunez
JNunez@wheelingparkdistrict.com

 Closing Date

Open Until Filled

 12.00 - $14.00 DOQ and Experience

The Glencoe Park District is seeking a friendly, conscientious and detail-oriented person with a positive attitude, who can take initiative and multi-task (greet and assist customers with questions, answer phones, enter registrations, process payments, and perform other office duties.) Ideal candidate must possess excellent customer service skills, accurate data entry skills, be reliable, organized, proficient in Word and Excel, have good recall, and enjoy working with the public. Knowledge of RecTrac registration software is a plus, but not required. Associate's degree preferred, with 1-3 years office experience. Must type 45+ wpm. Please note that this is a permanent part-time position. Hours are Monday through Friday, 10:30 am to 5:00 pm (30 hours per week), but have a flexible start time, if needed. Please email your cover letter and resume to: lweil@glencoeparkdistrict.com, or fill out an application online at www.glencoeparkdistrict.com.

More Information

 Glencoe Park District

 Contact

Lorise Weil
847-835-7555
lweil@glencoeparkdistrict.com

 Closing Date

Open Until Filled

 Competitive range

The YMCA is hiring! Before and After School Childcare openings in Naperville/Aurora Schools.

YMCA's Safe N Sound program places staff in Naperville/Aurora Schools for before and after school care. Join our team and make a difference!! Hiring for the 2017-2018 School year!

Are you, or someone you know in education looking for fall Part Time employment? Safe N Sound Program in Naperville/Aurora is hiring for the 2017-2018 School Season!

Before & After School Site Coordinators Before & After School Youth Enrichment Instructors Before & After School Youth Enrichment Aides

Shifts are Monday - Friday 6:15 am-9:00 am and/or 2:15 or 3:15 pm - 6:00 pm

http://www.ymcachicago.org/safensound

Believing that people deserve the best, YMCAs offer competitive wage and benefits, including: *Free YMCA Membership! Accepted at 23 sites across Chicago-land.

*Opportunity to work for a leading organization in Youth Development nationally and internationally. *Professional development opportunities, including on the job training and on-line/classroom blended trainings.

*Engagement in curriculum development to include the areas of Science, Reading, and Health and Wellness.

*A place where you belong and are part of a team who thrive in a values based environment of caring, honesty, respect and responsibility. *Child Care Discount may apply!

Safe 'n Sound Program Home Base: 31W290 Schoger Rd Naperville, Illinois 60564 http://www.ymcachicago.org/safensound

More Information

 YMCA of Metro Chicago

 Contact

Marissa Ochoa
maochoa@ymcachicago.org

 Closing Date

Open Until Filled