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 $13 - $16 (IMRF position)

Job description fade

Summary:

Under the supervision of the Recreation Supervisor, the Recreation Assistant performs a wide range of administrative duties in relation to Kid’s Zone (Before & After School Program), Friendship Station Preschool, and seasonal camps.

Supervisor:

The Recreation Assistant reports to the Recreation Supervisor, Assistant Superintendent of Recreation, Superintendent of Recreation and the Executive Director.

Qualifications:

The Recreation Assistant must have a minimum of a high school diploma, experience in public relations, customer service and office work or a combination of education, experience and training which provides the following required knowledge and skills; modern office support skills and procedures; standard methods of filing; clear writing, grammar, punctuation, spelling, vocabulary; establish and maintain positive and cooperative working relationships with a focus on quality services to internal and external customers; use initiative and sound, independent judgment within established guidelines; prioritize and coordinate work activities; compose routine correspondence, board material and other documents; make accurate arithmetic calculations; maintain confidentiality of work.

Hours: Shifts range between the hours of 6am and 6:30pm.

Essential Functions:

  1. Answer phones and greet Geneva Park District patrons in a pleasant and cheerful manner.
  2. Process program registration forms and all other follow up requirements of registration including class input procedures.
  3. Liaison to school district in providing weekly student enrollments.
  4. Process all change and withdrawal forms accurately and update all necessary documentation.
  5. Maintain accurate master schedules, including sign-in/attendance sheets for all sites.
  6. Process and update all waitlists.
  7. Maintain accurate and organized files.
  8. Accurately respond to all customer concerns/questions in a timely manner displaying superior customer service skills.
  9. Assist with necessary typing as assigned by supervisor.
  10. Assist with weekly/monthly newsletters.
  11. Additional clerical work related to organizing files and scanning forms.
  12. Keep front desk, workroom, and hallway/bulletin board areas organized and updated with current information.
  13. Maintain current CPR and First Aid Certifications.
  14. Other duties as assigned.

Communications:

  1. Inform the Recreation Supervisor and other staff members of all pertinent matters.
  2. Develop and maintain cooperative working relationships among staff members, program participants, and public-at-large.
  3. Establish a pleasant attitude on the telephone and in person.

Safety Program:

  1. Understand the Park District safety procedures and requirements. This includes completion and follow-through on all accident reports, emergency safety procedures, reporting of hazardous equipment, facilities or conditions and the conduct of any employee under his/her supervision. Reports all incidents and potential hazards to the Safety Committee as soon as possible.

Marginal Functions:

  1. Complete other duties as assigned by the Recreation Supervisor, Superintendent of Recreation or Executive Director.
  2. Assist all employees of the Park District as needed.

Physical Requirements:

  1. Ability to operate Park District vehicles.
  2. Handling Park District materials up to 50 pounds. Assistance will be provided when necessary.

Cognitive Considerations:

  1. Resolve differences and problems that arise with patrons and work together with other employees.
  2. Must exhibit good problem-solving ability and good judgment in keeping with the mission of the Park District.
  3. May be exposed to elements when driving to meetings or when assisting workers with outdoor functions. Most activities are performed indoors; these conditions include lighting and temperature.

Please submit cover letter and resume to Kelly Wales at Kwales@genevaparks.com or complete our online application at www.genevaparks.org JobID: 580

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 Geneva Park District

 Contact

Kelly Wales
630-262-2201
kwales@genevaparks.com

 Closing Date

Open Until Filled

 $13.00 - $17.00

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PLEASE APPLY ONLINE AT:

https://www.applitrack.com/wheelingparkdistrict/onlineapp/JobPostings/view.asp?FromAdmin=true&AppliTrackJobId=165

TITLE: Guest Service Representative (FLSA non-exempt)

SUPERVISOR: Guest Service Manager

EDUCATION & EXPERIENCE:

•Prefer High School or further Education

•Previous office or customer service experience helpful but not necessary

•CPR/AED certification preferred.

QUALIFICATIONS:

•General computer skills.

•Ability to deal with guests diplomatically, handle conflict appropriately and answer questions regarding Park District operations.

SUMMARY:

The Guest Service Representative is responsible for greeting and assisting guests.

ESSENTIAL FUNCTIONS:

•Develop general knowledge of Park District programs to respond to specific questions and to direct guests to the appropriate staff.

•Greet guests.

•Open/close Guest Service office.

•Answer telephone and provide accurate information or direct calls appropriately, taking accurate messages when necessary.

•Familiarity with the facility floor plan and emergency/evacuation procedures.

•Familiarity with the day’s activities scheduled in the facility.

•Handle cash.

•Process program registrations and appropriate paperwork and waivers.

•Process/issue photo Identification cards to pass holders, members and employees.

•Operate office machines.

•Maintain a clean and organized work environment.

•Attend staff meetings/trainings.

•Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.

•Maintain necessary files.

•Process incoming/outgoing mail.

•Work as scheduled.

•Supports and exhibits the established organizational values of respect, communication, integrity, innovation, recognition, continuous learning, fun, empowerment and people.

MARGINAL FUNCTIONS:

•Attend required training and safety programs.

•Perform other duties or special projects as assigned.

HOURS:

The work week shall be designated by the Guest Service Manager as necessary to provide proper service and support to internal and external guests. The number of hours will be an average of 15-20 per week.

RATE OF PAY:

$13.00-$17.00

PLEASE APPLY ONLINE AT: https://www.applitrack.com/wheelingparkdistrict/onlineapp/JobPostings/view.asp?FromAdmin=true&AppliTrackJobId=165

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 Wheeling Park District

 Contact

Bethany Koudelka
bkoudelka@wheelingparkdistrict.com

 Closing Date

Open Until Filled

 $14-16/hour

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Under the direction of the Fitness Manager, the Membership Services Coordinator assists in membership relations at the Recreation Center of Highland Park, including maintaining the membership base and the coordination of membership programs.

Responsibilities: Responsible for providing excellent customer service and developing customer relations while assisting prospective and current members with membership and service options. Greet customers in a friendly manner when entering and exiting the building, as well as during member interactions. Register membership with varying billing options ensuring accuracy of paperwork. Take registration for all Park District programs and have a general knowledge of PDHP offerings serving as Rec center front line staff. Assist members with all membership transactions. Responsible for auditing the recreation management system and contacting members to clear account debts. Assist with Recreation Center special events and programs. Regularly communicate with Rec Center managers and supervisors regarding membership projects, concerns, or information relative to the coordination/maintenance of facility operations. Serve as the Manager on Duty in the absence of managers and supervisors. Maintain the cleanliness of workspace as well as the cleanliness and safety of the building. Perform light office work such as, filing, copying, and answering phone calls.

Requirements: - 1 year of experience in the fitness industry or an equivalent combination of education and experience. Must have the ability to communicate effectively verbally and in writing and possess strong organizational skills. - Experience with registration software is preferred. - Previous experience in membership service and/or fitness programming a plus. - Must be available to work weekends

Classification: Part-Time Class 2 (20 - 29 hours/week), non-exempt

Benefits: IMRF pension and Employee Ambassador Program

The Park District of Highland Park is an Equal Opportunity Employer.

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 Park District of Highland Park

 Contact

Jodi DiTomasso
847-579-4049
jditomasso@pdhp.org

 Closing Date

Open Until Filled

 $42,746

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FULL-TIME EMPLOYMENT OPPORTUNITY

REGISTRATION CLERK

The Elmhurst Park District, established in 1920 and located 16 miles west of Chicago, provides parks, recreation facilities and programs to meet our mission of enriching lives while having fun. We have an exciting opportunity for a Registration Clerk to join our team and be part of an organization that values being community focused, providing customer service excellence, working with integrity, and having fun. We are looking for someone will help us achieve our vision of becoming a national leader in providing parks and recreation experiences to our community.

JOB SUMMARY Assist customers registering for programs and activities Process program registrations, pool pass registrations and create pool pass ID cards Book parties, field trips, and picnic permits Assist with class cancellations/expansions Maintain a good working knowledge of the Registration Software System and its components Open/Close building and office area Create and post signs on bulletin boards and doors Process cash, check and credit card refunds Run daily report, balance and batch out, and make daily bank deposits

QUALIFICATIONS High school graduate or equivalent with 2 years of customer service experience Proficiency in computer word-processing and spreadsheet applications and registration software Proven problem-solving, communication, organizational and customer service skills

HOURS AND PAY Workweek is Monday - Friday and hours are12-9 pm. The anticipated starting pay for this non-exempt position is $42,746.  

BENEFITS WE OFFER In exchange for your time and talent, we offer a generous benefit package, including: • Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Short- and Long-Term Disability (IMRF) • Pension / Defined Benefit Plan (IMRF) • 457 Plan / Defined Contribution Plan • Paid Time Off • Park District Facility Discounts and Usage Benefit

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 Elmhurst Park District

 Contact

Cindy Szkolka
630-993-8910
cszkolka@epd.org

 Closing Date

Open Until Filled