Location: Vaughan Athletic Center Pay Rate: $14.75+/hour starting pay depending on qualifications Hours: Mon. – Fri. Noon - 9:00pm
Qualifications: The ideal candidate will be friendly, yet professional, with an outgoing personality. Requires strong people and customer service skills with the ability to effectively communicate with staff and the public. At least two years of previous office and customer service experience required with retail or other sales experience helpful. Must be a responsible and reliable person age 21 or older with high school degree or equivalent with some college preferred. Must be self-motivated and able to work independently and as part of a team. Proficient in MS Office Suite with strong typing and computer skills with the aptitude to learn new systems. Knowledge of RecTrac Recreation software a plus. Strong organizational skills with the ability to multi-task. General math skills with prior cash handling experience required. Attention to detail, accuracy and dependability are required. Ability to maintain discretion with regard to confidential matters and/or information. Bi-lingual Spanish is highly desired. Must have a valid IL driver’s license and have reliable transportation.
Duties: Under the direction and supervision of the Office Coordinator, the Guest Services Representative is primarily responsible for providing quality customer service to anyone entering or calling the facility seeking information or assistance. Will accept and process registrations by enrolling people in various programs thru the Registration System; accept payment for the same and process receipts and acknowledgments. Other duties include but not limited to: assist with processing and/or administering facility rentals, training part-time staff, ordering supplies, providing clerical/admin. support to Facility Manager and other recreation staff. Perform other duties as assigned. This is an at-will position.