Founded in 1982, MB Real Estate Services Inc. is a full-service real estate organization that provides multifaceted expertise in Asset/Facilities Management; Leasing Services; Project/Construction Management; Tenant Representation; and Investment Services. Headquartered in Chicago, with regional offices in New York City, Atlanta, Dallas, Denver, Orlando, Central Ohio, Northern Virginia and Tucson, MB Real Estate is one of the fastest growing and most successful real estate providers in the country.
We are seeking an Operations Coordinator to assist in management of The Chicago Riverwalk operations through implementation of operational procedures, conducting quality assurance walkthroughs and the adherence and enforcement of MB Real Estate and Chicago Riverwalk policies and procedures. The Operations Coordinator will report to the Property Manager and must be able to work various shifts including nights and weekends.
-Supervise various MB Real Estate subcontractors
-Assist in preparing monthly financial reports and supporting operations reports
-Assist in preparing portions of the Operating Budget
-Assist in monitoring of budget and invoicing costs for areas of responsibility
-Report all operational issues to the Property Manager
-Ensure cleaning, security, operational and customer service standards are implemented daily
-Report and assign all findings to appropriate contractors and personnel utilizing work order system
-Enforce existing Riverwalk policies and procedures; develop and implement new policies as needed
-Assist in the development of standard operating procedures (SOPs); alter SOPs as updates occur
-Assist and communicate with City of Chicago staff
-Work and communicate with other departments, team members and partners to ensure the Riverwalk functions effectively
-Conduct daily operational walkthroughs looking for vandalism, breakages, rust, potential hazards, loose hardware, graffiti, etc.
-Inspect for potential damages and repairs such as fencing, breakages, cleanliness, etc.
-Coordinate any scheduled events daily with security, cleaning and other applicable contractors
-Track all incidents and develop reports for the City of Chicago on these incidents as needed
-Oversee and work in conjunction with security contractor for Lost and Found operations
-Understand security and cleaning scheduling and potential projects to coordinate and facilitate their operations to avoid conflicts and maximize efficiency
-Responsible for all building and equipment maintenance
-Perform other responsibilities as assigned
-Bachelor’s degree or equivalent experience/education required
-2+ years of previous hospitality, operations and/or management experience preferred
-Excellent oral and written communication skills
-Ability to handle multiple tasks, manage time effectively, establish workflow priorities and work independently
-Prior employment history demonstrating the ability to work in a fast-paced, high-intensity environment while managing multiple tasks and priorities, and produce accurate results in a highly-organized manner
-Proficiency in Microsoft based software
-Experience working with Excel and financial reporting preferred
MB Real Estate offers a competitive benefits package. For consideration, please submit resume and salary requirements. We will contact applicants who meet our requirements. No phone calls please. EOE M/F/D/V