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 $75,333

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The Aquatics and Ice Rink Manager is an essential full-time position which works scheduled shifts as a part of a Manager-on-Duty rotation at the Centennial Park Aquatic Center. The Manager will plan and coordinate services and programs for the Centennial Park Aquatic Center (CPAC), the Village’s Ice Rink and will oversee the department’s building operational and staffing functions for the Franklin Loebe Center and Cultural Center.

ESSENTIAL JOB FUNCTIONS • Initiates, coordinates and conducts management team and lifeguard interviews. Recommends hires, promotions, discipline, and terminations. • Leads and participates in all staff training, scheduling and evaluations. • Devises lifeguard and management staff schedules. • In collaboration with leadership team staff, formulates CPAC squads and teams. • Effectively attends to and resolves all staff disciplinary matters. • Formulates, leads and participates in all pre-season lifeguard and management training, certification and recertification efforts. • Creates the pre-season lifeguard training calendar for lifeguards and management staff. Secures facilities and equipment for training. • Researches and arranges for Starguard Elite pre-season training and certification opportunities for management staff. • Coordinates and oversees management staff and lifeguard certification with Starguarfd Elite. Maintains and submits all records related to certification. • Ensures yearly Starguard Elite audits are planned for each season. Debriefs with SAI and CPAC staff after each audit. • Acts as the liaison with Starguard Elite to communicate concerns and issues related to training protocols, audits and critical incidents. • With Assistant Managers, develops weekly in-service training agenda. Leads at least one in-service session per week during the season. • Determines the method and frequency of Vigilance Awareness Training (VAT) drills in coordination with the management staff.

Facilities Oversite • Makes regular inspections of CPAC/Ice Rink including all features, furnishings, grounds and equipment to ensure that conditions are safe, secure and sanitary. Places work-orders to remediate facility insufficiencies; ensures work-orders are done in a timely fashion. Maintains a professional demeanor at all times. • Participates in the planning and maintenance of CPAC and Ice Rink improvements. Makes recommendations for future enhancements and improvements for CPAC and Ice Rink. • Leads and delegates all off-season work and supervises its completion along with pre-season maintenance (the opening of CPAC/ice rink) and the post-season maintenance (the closing of CPAC/ice rink).

Budgeting/Ordering of Supplies • Research and purchase all lifeguard uniforms, lifesaving equipment, 1st aid, LTS, custodial and event supplies, along with facility supplies. • Research and purchase supplies and equipment for Ice Rink operations including skates, laces, skate aids, first-aid and custodial supplies. • Conducts research, reviews reports and makes recommendations regarding budgetary needs for CPAC/Ice Rink facilities and programming. Makes budget recommendations to ensure all staffing levels, certifications, equipment, training, repairs, supplies are planned for each in each budget cycle.

Programming • Learn- to-Swim (LTS) Program - Develop/refine the curriculum, oversees and maintains records for LTS program. Hire, train and schedule all Learn-to-Swim staff; lead LTS parent meetings, lead and assign staff for 1st day welcome; assign students to instructors; oversee swim tests and make level adjustments as needed; communicate regularly with parents; ensure staff is attentive and teaching in accordance with the curriculum.

Marketing • Initiates requests for marketing and promotional materials for CPAC and Ice Rink daily admission, CPAC Membership, CPAC and Ice Rink programs and special events. This includes but is not limited to assisting with brochure preparation, writing program descriptions, proofing text and lay outs, overseeing the development of flyers, posters, etc. • Contributes to the production of the seasonal program brochure and other Village and Department publications.

Risk Management • Reviews and amends the CPAC’s Emergency Action Plan (EAP) on an annual basis. Educate and ensure all staff work within the protocol of the EAP. • Investigates and documents accidents/incidents and prepares appropriate staff to do the same. Informs the Director of Recreation & Parks, or his/her designee, on all 911-related emergencies, late openings, early closings, staff injuries and difficult customer situations. • Participate in and support village and department functions/initiatives. • Other duties as assigned.

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 Village of Orland Park

 Contact

Ray Piattoni
708.403-6283
rpiattoni@orlandpark.org

 Closing Date

Open Until Filled

 $12.00 / hour

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Position Purpose Under general direction, serves as an onsite facility supervisor, event manager, support staff, and customer service representative during scheduled events and open hours.

Supervision Exercised None

Job Duties – Essential Functions

• Performs Lodge opening and closing duties. • Gathers feedback from customers on event operations. • Responds to inquiries from potential customers. Provides Lodge tours as required. Answers questions regarding availability and operations. • Conducts facility inspections to assure cleanliness, maintenance and safety. Reports all maintenance issues to supervisor and Public Services Department. • Assists with clerical duties for Lodge operations. • Operates all tools and equipment needed to perform job duties while adhering to all safety rules and practices. Reports all accidents and injuries according to established Village policy.

Marginal Functions • Sets up tables and chairs according to customer specifications. Monitors event activities. Assists customers with tasks during events. • Other duties as assigned.

Environmental Factors The work environment generally includes an office setting. The noise level is usually quiet.

Physical Requirements Regularly required to sit, stand and walk; use hands to touch, handle, or feel; reach with hands and arms and talk and hear. May lift and/or move up to 30 pounds. Specific vision abilities include close vision and the ability to adjust focus.

Equipment used includes, but is not limited to, telephone, copy machine, fax machine, sound system, and calculator.

Knowledge, Skills and Abilities • Frequent contact with customers, vendors and other Village employees; must be able to communicate verbally and demonstrate good customer relations. • Knowledge of principles and practices regarding customer service including customer needs assessment and evaluation of customer satisfaction. • Ability to handle multiple tasks simultaneously and in a timely manner. • Must be able to modify established processes and procedures due to changes in federal, state and local law, Village policy and Department rules/procedures. • Ability to learn, understand and adhere to all applicable safety precautions and procedures. • Extensive knowledge of office practices and procedures, terminology and equipment. • Ability to maintain accurate records and files. • Ability to work with minimal supervision.

Position Requirements • Education equivalent to a high school diploma required. Some previous customer service experience or Event Management/Hospitality course work is preferred. • Flexibility in scheduling. Workweek will vary including weekdays, nights, weekends and holidays as needed. Position may work up to 37.5 hours per week. • At least 21 years of age preferred.

Safety Functions • Becomes familiar with and observe all applicable safety and security policies/procedures • Immediately reports all unsafe conditions and acts to supervisor • Reports all accidents to supervisor immediately • Recommends improvements to safety and security practices • Obeys and adheres to all safety rules and work practices

Process The selection process includes an application process, interview process, drug screening and background check. The position is open until filled. The position is expected to be filled as soon as the interview process and background checks are completed.

Interested candidates should submit an application, resume and a cover letter to the Village of Hinsdale, Village Manager’s Office, Attn: Human Resources, 19 E. Chicago Hinsdale, IL 60521, e-mail: hr@villageofhinsdale.org. Visit www.villageofhinsdale.org/jobs for a job application. The Village is an EOE employer.

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 Village of Hinsdale Parks & Recreation Department

 Contact

Heather Bereckis
630-789-7092
hbereckis@villageofhinsdale.org

 Closing Date

Open Until Filled