JOB IDENTIFICATION
Job Title: Front Desk Associate- ALC - IMRF
Grade: IV
FLSA: Non-Exempt
Department: Business

SUPERVISORY RELATIONSHIPS
Reports to: Human Resources & Risk Manager

BASIC FUNCTION
Front Desk Associate is responsible for providing exceptional customer service, greeting the public, handling cash transactions and registration for services, programs and facility memberships and having a solid knowledge of Des Plaines Park District operations.

Schedule: Mondays, Wednesdays, and Fridays from 8:30am-1:30pm; more hours available during summer months, up to 40 hours per week.

ESSENTIAL DUTIES
1. Greeting the public. Demonstrate and promote positive guest relations and exceptional customer service. Provide information on Park District activities and facilities.
2. Responsible for cash control of front desk cash drawer and incoming cash registrations.
3. Answering all incoming phone calls and in person inquiries, addressing caller inquiries or routing to the proper person, if necessary.
4. Respond to emergencies in the facility which may include incidents of a serious nature.
5. Register applicants for Fitness Center memberships, Resident I.D. Cards, Pool Passes and programs.
6. Perform photocopying or other project needs for the Park District staff.
7. Receive and distribute incoming mail and packages.
8. Maintain general office files.
9. Perform specific projects and tasks as requested by supervisors.
10. Provide cash control support to business department with bank receipts.
11. Keep track of and update the garden plot grid.
12. Print out rosters and sign out sheets as requested.

OTHER DUTIES
1. Adhere to all safety policies and procedures as outlined in the Employee Manual and Crisis Manual.
2. Direct participants in the event of an emergency, such as fire, severe weather.
3. Communicate with Business Manager regarding any equipment issues.
4. Attend all related training as requested.
5. Additional duties as assigned.

POSITION QUALIFICATIONS
Education: High School diploma, or equivalent
Experience: Must be 18 years or older, Bilingual preferred, office experience, cash handling and ability to handle public contact preferred
Certifications: Valid Driver’s License, CPR and First Aid Certified within 3 months, Classes available through Park District upon hire

To apply, please go to dpparks.org/jobs and select the 'Business Department' folder.

Recreation Intern - Summer 2021 Salary include: $11.00/hour

Days & Hours: 12 week internship during the months of May – August. Primary hours will be 8:30am-5pm Monday - Friday with occasional evening and weekend responsibilities. Maximum 40 hours/week with flexible hours depending upon event.

Job Requirements: The Salt Creek Park District is seeking an energetic, motivated college student in the field of recreation to serve as our Summer Recreation Intern. Hands-on educational experiences and exposure to many aspects of park district management will be offered. Events and projects will be completed for a variety of recreation programs & facilities. Focus will be on special events & athletic programs. Some knowledge in athletics programming and special events preferred.

Qualifications: College student working towards a Bachelor’s Degree in Recreation, Leisure Studies or a related field. Minimum of three years of undergraduate coursework completed. Strong communication and organizational skills. Self-motivated with a mature, professional, and positive attitude. Physical ability to lift up to 30 lbs. Valid Illinois driver’s license. Completion of a post-offer background check & driver’s abstract. CPR, AED & First Aid Certification preferred.

Apply at: hpiljobs.org

The seasonal worker will perform duties, which are normally assigned to regular maintenance in the off-season.

If assigned to:

Forestry - duties include: turf care, lawn mowing, weeding, and watering. The tools involved in these activities include a standing lawnmower and weed eaters. Tree and shrub pruning includes the use of hand tools. Duties also include: performing brush pick-up which involves feeding brush into a chipper, and possible mechanical work which may include light maintenance on the equipment. Reports to Street-Forestry supervisor – Forestry Division.

Sewage Treatment – duties include lawn mowing, typical grounds maintenance, painting, mopping floors, hosing tanks. Reports to Wastewater Treatment supervisor – Sewage Treatment Division.

Streets - duties include maintenance of: Storm sewer system - jetting of storm pipe, cleaning and patching of storm basins, and assisting in the rebuilding of storm sewer basins. Curb, gutter, and sidewalk repairs - assisting in the breaking and removal, sub base preparation, forming, pouring, and finishing of concrete. Asphalt repairs - saw cutting, removal, base preparation, installation and clean up of tools. Pothole patching - filling of holes in pavement with cold mix asphalt. Yard repairs - removal of soil, installation of topsoil, planting new sod or grass seed. Sign work - assisting in removing old signs, making and installing new signs. Graffiti removal - scouring surfaces of building, wall, and fences to remove graffiti, assisting in the operation of the soda blaster graffiti removal system, repairing surfaces, which have been cleaned, including painting, staining, and sanding. Street Maintenance - requires the use of shovels, picks, rakes, and other related equipment. Reports to Street-Forestry supervisor – Streets Division.

Water/Sewers/Meters – duties include meter reading in residential and commercial areas using a Uni-gun, painting fire hydrants, assisting the sanitary division in sewer prevention maintenance and in "Buffalo Box" repair which requires the use of shovels, yard restoration with the use of shovels and rakes. Reports to the Water Supervisor.

Wells - duties include clean-up, painting, yard work which includes grass cutting, outdoor trim work on bushes, assisting water plant operators. Reports to the Water Supervisor.

Perform other duties as requested or assigned which are reasonably within the scope of the duties enumerated.

Follows all safety regulations, policies and procedures. Reports all unsafe conditions and acts to supervisor. Reports all accidents to the supervisor immediately whenever possible, but no later than end of the employee's work shift. Follows recognized safe work practices.

QUALIFICATIONS:

To perform this job successfully, an individual must be at least 18 years of age and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION &/OR EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATION Must possess and maintain in good standing a valid Driver's License.

POSITION DESCRIPTION Job Title: Y’s Kids Child Care Assistant/Counselor
Position Type: Non-Exempt Part Time Reports To: Program Director
Revision Date: March 25, 2021

POSITION SUMMARY: Under the direction of the Site Coordinator, the Y’s Kids Child Care Assistant/Counselor is responsible for aiding in the supervision of participants. Y’s Kids Child Care Assistants/Counselor will assist the Program Director in the daily administration of program curriculum, including: administering games and activities, attending field trips, providing daily feedback to the Program Director and parents, completing and maintaining daily logs, and ensuring the delivery of a fun experience in a safe environment.

ESSENTIAL FUNCTIONS:

1. Supervises and ensures the safety of all participants at all times. This includes ensuring participants are properly hydrated, playing in areas that are free of hazards, etc.

2. Assists the Site Coordinator in the planning, organization, implementation, and supervision of activities, games, and experiences.

3. Leads and participates in activities, games, and experiences with all participants, including swimming lessons or free swim time.

4. Tracks attendance and performs head counts of participants throughout the day.

5. Prepares and distributes snacks/meals to participants in accordance to the YMCA of the USA’s Healthy Eating and Physical Activity Guidelines and requirements of the DuPage County Health Department.

6. Transports children to/from school and program, as appropriate.

7. Maintains a positive relationship with staff, peers, participants, parents, vendors, and volunteers.

8. Demonstrates confidentiality of participant and agency information.

9. Demonstrates the capacity to make sound decisions and effectively communicate with participants, parents, vendors, volunteers, and other staff members.

10. Responsible for any equipment and materials used.

11. Responsible for following and enforcing all guidelines of Tri-Town YMCA.

12. Responsible for cleaning activity areas during and at the conclusion of programming.

13. Prepares and submits incident reports, attendance reports, timesheets, and any other required paperwork daily.

14. Interacts with parents/guardians during drop-off and pick-up times.

15. Communicates problems, concerns, and changes in schedule to the Supervisor.

16. Communicates any behavioral or disciplinary problems to the attention of the Supervisor.

17. Attends and participates in staff trainings and meetings.

18. Supports and embodies the core values and mission of Tri-Town YMCA.

19. Other duties as assigned.

QUALIFICATIONS:

1. Must be at least 18 years of age.

2. Must have and/or be able to obtain valid First Aid, CPR, and AED certifications by first day of program.

3. Must complete DCFS Mandated Reporter certification within first seven days of employment.

4. Must complete and pass a criminal background check prior to start of employment.

5. Must have the ability to read, write, and organize materials in English.

6. Must be able to supervise participants and have safety awareness.

7. Proficient ability to work independently and with teams.

8. Previous experience working in a group setting supervising children is preferred.

9. Public speaking, organization, and leading small and large groups is preferred.

10. Computer skills in Microsoft Office is preferred.

11. Must have a flexible schedule with the ability to work weekdays from 6:30 am to 6:30 pm.

PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS

The Y’s Kids Assistant may be required to work long periods of time inside and outside. The person must be able to lift, turn, and carry 25 pounds at least 10 feet, and placing this load on shelves at chest height so as to fulfill this requirement. May be required to work during various weather conditions, including hot temperatures and rain.

Sitting – Occasionally
Balancing – Occasionally
Climbing – Occasionally Crawling – Occasionally
Crouching – Occasionally
Kneeling – Occasionally Stopping – Occasionally
Strength – Light (0-25 Pounds)
Walking - Frequently

Tri-Town YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Tri-Town YMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Tri-Town YMCA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where Tri-Town YMCA operates. Tri-Town YMCA will not tolerate discrimination or harassment based on any of these characteristics. Tri-Town YMCA encourages applicants of all ages.

Benefits:

The Park District offers part-time employees in this category the following benefits:

IMRF (retirement fund), free walk-on tennis court time, holiday pay if scheduled to work on Fourth of July, Christmas Eve and New Year’s Eve, employee wellness events, discount on park district programs, staff apparel, credit union, employee fitness and pool pass.

Availability: Applicants must be available Monday - Friday from 8am-5pm with some availability on Saturdays' mornings and Wednesdays' evening weekday evenings. We are seeking applicants to work an average of 20-29 hours/week depending on the season/COVID-19 Phase.

Description: We are seeking a motivated and responsible individual who will provide a high level of attention to detail and excellent customer service skills. Good judgment and pleasant demeanor must be exercised while dealing with a broad variety of assignments and patrons. Under the supervisor of the Operations/Aquatic Supervisor, performs registration duties for the Recreation and Athletic Club departments, utilizing registration software for the purpose of enrolling participants in programs, processing class transfers, processing memberships and seasonal aquatics passes, scheduling facilities, etc.; answers park district telephones, responding appropriately to questions and forwarding calls as needed; makes copies; uses other office machines (i.e. fax, label maker, laminator, etc.) as directed by Supervisor; accurately files and maintains office records; maintains storage and supply rooms as directed by Supervisor. Employee may be called upon to perform customer service duties at Park District aquatic facilities during summer months.

Job Requirements: Excellent customer service and communication skills. Requires the ability to work in a team environment, maintain self-control and composure in difficult situations, and the ability to work independently in day-to-day operation.

Qualifications: Must be 18 years or older. High school diploma or equivalent. Including, but not limited to: computer literacy, typing skills of 45 WPM, ability to maintain accurate registration files, ability to operate various office machines including copiers, fax and the office telephone-communication system in a competent manner. Must have the ability to verbally deal effectively with the public in matters relating to customer service. Must have adequate math skills and the ability to handle cash, checks and bank card transactions accurately, give change correctly and be able to balance the sum of the day’s transactions at the end of each workday.1-2 years experience preferred.

Job Type: Part-time