Senior Center Manager
Libertyville Civic Center Foundation
Job Description
Position Title: Senior Center Manager
Reports to: Executive Director
Job Summary:
The Senior Center Manager is responsible for creating a welcoming, fun and safe environment for socialization; offering relevant services, coordinating dynamic comprehensive programs, organizing special events and trips; serving adults fifty-five years and older. The Senior Center Manager is responsible for assisting all guests in a knowledgeable and professional manner. The Senior Center Manager will represent the Libertyville Civic Center and Senior Center within the community; reaching out to develop partnerships beneficial to retirees within the local community.
Duties Performed:
Senior Center Manager duties include, but are not limited to the following:
1) Assist the Executive Director in providing a warm, safe and welcoming environment for Senior Citizens to gather and socialize.
2) Set up and oversee daily program activities and special events. Ability to perform limited physical duties as assigned.
3) Respond to service requests in a positive and professional manner.
4) Solicit, select, train and oversee volunteers.
5) Meet food service management requirements, including obtaining any licenses required.
6) Coordinate and oversee special programs, events and trips.
7) Recommend and develop programs, events, trips and services that have been requested by the Senior Citizen community and that are compatible with the Senior Center mission statement.
8) Prepare and monitor budget reports, including weekly revenue deposits, monthly expenditures and annual budget summary.
9) Solicit donations and grants from community sources in order to support special programs, events and trips.
10) Research and establish relationships with community Senior Citizen service providers.
11) Represent the Senior Center as a member of the Libertyville Senior Council.
12) Solicit, review and respond to feedback and suggestions on a regular basis.
Skills Required: The Senior Center Manager should possess and consistently demonstrate the following skills:
Communication:
· Clear, concise and timely verbal and written communication
· Maintain a positive, professional and caring attitude when interacting with others
· Resolve problems quickly and correctly
· Effectively utilize standard office equipment, computer programs and social media platforms
Organizational:
· Ability to manage multiple tasks simultaneously
· Thorough and detail-oriented
· Timely responses and ability to meet deadlines
· Maintain an organized work environment
· Establish and oversee system for inventory control
Dependability:
· Ability to work independently or in a team environment
· Self-motivated
· Adheres to schedules and meets deadlines
· Effective problem solving and ability to rapidly adjust in a changing environment
Program Management & Development:
· Knowledge of how to create, implement, and promote activities, events and special programs for Senior Citizens
· Ability to participate in programs
· Flexible and creative; encouraging inclusion and participation
· Ability to successfully seek out and apply for appropriate funding grants
Professionalism & Leadership:
· Represent the Libertyville Civic Center and Senior Center in a positive professional manner through words and deeds
· Communicate with board members, the Executive Director and other staff members in an appropriate manner
· Respond to suggestions and feedback positively
· Exercise sound judgement and maintain calm demeanor when reacting to challenging situations or conflicts
· Assist with conflict resolution when needed
· Coordinate efforts of others to reach desired outcome
· Respond to emergency situations with confidence and accuracy
Marketing & Community Outreach:
· Knowledge of basic marketing strategies
· Understanding and ability to work with social media platforms
· Research and identify resources and opportunities beneficial to the Senior Citizen Community
· Successfully develop and maintain relationships with community organizations and businesses
NOTE: This position does not offer health insurance. Benefits include PTO and SIMPLE IRA.
NOTE: This position does not offer health insurance. Benefits include PTO and SIMPLE IRA.