Fitness Center Manager
Description
The Fitness Manager is responsible for the daily oversight of fitness operations, staff supervision, and member experience within the fitness center. This role ensures a safe, welcoming, and well-maintained environment while supporting high-quality fitness programming and customer service.
Examples of Duties
- Supervise and support fitness front desk staff, personal trainers, and instructors as assigned
- Ensure a positive, professional experience for all members and guests
- Monitor fitness floor operations, including equipment use and member safety
- Enforce facility policies, procedures, and safety standards
- Assist with staff scheduling, training, and performance feedback
- Respond to member concerns, incidents, and emergencies appropriately
- Maintain cleanliness and organization of fitness areas and equipment
- Support fitness programs, special events, and promotions as needed
- Complete administrative duties such as reports, attendance tracking, and incident documentation
Requirements:
- Must be available to work evenings and weekends
- Must demonstrate professionalism, reliability, and a team-oriented attitude
Qualifications
- High School Diploma required
- College degree in Exercise Science, Kinesiology, Recreation, or related field preferred
- Previous experience in a fitness center, recreation facility, or customer service environment preferred
- Supervisory or leadership experience strongly preferred
- Strong communication, organization, and customer service skills
- Ability to multitask in a fast-paced, member-focused environment
- CPR/AED/First Aid Certification required (or ability to obtain upon hire)
- Ability to lift and move up to 50 pounds
- Ability to stand, walk, and actively monitor fitness areas for extended periods