RFC Custodian

JOB SUMMARY:  Under the general supervision of the RFC Facility Maintenance Supervisor, the Building Custodian will be responsible for the cleanliness and general appearance and upkeep of the H-F Racquet & Fitness Club (RFC). The Custodian will work alone or in a team as the night crew lead to clean and prepare the facility for the next day. The Custodian may set-up and clear rooms for rentals and programs taking place within the facility. The Custodian may also be responsible for performing additional duties not stipulated above. The H-F Park District’s mission statement is “to enhance the quality of life through diverse recreational opportunities, facilities and parks while caring for the environment”.

 

HOURS: This is a full-time evening position scheduled Tuesday through Saturday: Tuesday-Friday from 2:45 p.m. to 11:15 p.m. and Saturday from 10:30 a.m. to 7:00 p.m.

·Provide outstanding customer service to our internal and external guests by providing friendly, responsive, courteous and helpful service. 

·Maintain an overall clean and orderly condition in and around the facility.

·Identify safety or cleanliness issues and respond immediately.

·Implement room set-up and take-down as needed for rentals, tournaments, leagues, events, ect.

·Set-ups for members for ball machine, wallyball, pickleball, etc.

·Perform routine maintenance and minor repair or installation projects, including small plumbing and electrical repairs, replacing light bulbs and fixtures, and other handyperson tasks.

·Respond to customer requests, emergencies or spills.

·Maintain and monitor supplies and notify supervisor when need to be replenished.

·Inform supervisor or other manager of problem areas noticed.

·Respond to work requests in a timely manner.

·Maintain landscaping, parking lot, sidewalks, including snow removal as needed.

·Adhere to all policies and procedures outlined in the Policy and Procedure Handbook, Employee Manual, and Safety Manual.

·Attend staff meetings and in-service trainings.

·Be prepared to respond to emergencies.

·Other related job duties as assigned. 

 

COGNITIVE SKILLS REQUIRED:  

·Ability to prioritize and organize a wide range of tasks

·Ability to take corrective action to solve problems or make repairs

·Ability to communicate effectively orally and in writing

·Ability to maintain composure when dealing with disgruntled customers

·Likes to work with and serve the public

·Must be able to work independently with minimal supervision and be a self-starter

JOB SKILLS AND QUALIFICATIONS:  

·Proper cleaning techniques for all areas of RFC

·Janitorial or cleaning background experiences.

·Ability to operate floor scrubbing machine, carpet cleaner, court sweeper and other cleaning equipment

·Some mechanical aptitude to know or learn operation of indoor pool, whirlpool, steam room

·Basic understanding of use of cleaning chemicals and safety precautions

·Previous experience in one or more skilled trades, with the ability to safely complete minor plumbing, electrical, repair, and installation projects.

·Certified Pool Operator (CPO) certification or prior pool maintenance experience preferred; or willing to obtain CPO certification if not already certified.

·Customer service skills

 

EDUCATION AND TRAINING:  

·Minimum high school graduate

·CPR/AED, First Aid certified or ability to acquire within 90 days of hire

       STANDING:      Extensive

       SITTING:         Minimal

       WALKING:       Extensive - patrolling facility

       LIFTING:          Minimum - up to 50 lbs. / 75 lbs. with assistance

       STOOPING:     Extensive - cleaning, moving boxes, etc.

       REACHING:     Frequent - Upper cleaning, light bulb changing, laundry, etc.

       CLIMBING:      Occasional - ladders, stairs

       VERBAL:          Must communicate well with staff and members

       VISION:            Must be able to read small print, write and see to clean facility