Scope of Work The Aquatics Coordinator is responsible for the administration, development, and direction of The Beach Water Park at the Wood Dale Park District. The employee must function with a wide latitude of administrative and professional discretion under the supervision of the Manager Of Recreation Facilities. The coordinator shall exercise immediate supervision over part-time employees of The Beach Water Park. This position will be 40 hours per week based on facility needs.
Work Location Wood Dale Recreation Center, 111 E. Foster Ave., and other district facilities and program locations as required.
Contact with Others Position involves everyday internal and external contacts, with the expectation of role modeling cooperative and effective working relationships. This position will deal with customers requiring more time and resources and must be able to effectively listen, react and follow-up to complaints.
Supervision Work under the general supervision of the Deputy Director of Recreation. The position is responsible for overseeing seasonal part-time employees
Essential Job Functions Responsible for the day-to-day management and operations of The Beach Water Park. Adhere to scheduled hours. Must be Ellis instructor certified, or obtain license before May 1. Create and publish weekly staff schedules and assign specific duties and daily tasks. Monitor and approve time off requests in accordance with the aquatic policy manual and needs of business. Actively supervise aquatic staff including managers, lifeguards, pool attendants, admissions, and concessions on a regular basis to ensure staff is following proper procedures and adhering to safe practices. Supervise staff by communicating job expectations, coaching, disciplining, and appraising duties and responsibilities. Be on-site to assist with admissions and concessions staff during peak hours. Conduct pre-season orientation and training. Prepare, schedule, and direct staff meetings and training. Meet weekly with pool managers to communicate issues and requests related to the facility. Monitor inventories and order required merchandise and supplies for use at the water park. Supervise cash handling operations: balances cash, prepares appropriate reports, including daily cash statements, receipts, and deposits. Maintain orderly records and file appropriate documents with the Recreation Supervisor in a timely manner. These records may include but are not limited to attendance records, staff evaluations, behavior/incident reports, accident reports, audits, and receipts. Anticipate, recognize, and manage aquatic emergencies. Conduct all personnel matters and business related issues in a confidential and professional matter. Ensure and maintain an orderly, friendly, clean, and safe environment for guests, staff, and the general public. Communicate effectively with patrons. Coordinate with maintenance staff and other park district staff to ensure proper communication and cooperation regarding shared materials and facilities. Communicate any accidents, safety concerns, maintenance issues, patron complaints, etc. to the Recreation Manager. Meet weekly with the Recreation Manager to communicate issues and requests related to the facility. Follow district and aquatics safety, personnel, and administrative policies, procedures, and ordinances. Attend Ellis Leadership Training and substitute as a manager when needed.
Other Job Functions Punch in and out on time clock for hours worked. Follows dress code with uniform provided. Wear uniform while on duty. Check petty cash banks and obtain change as needed. Responsible for planning staff meetings with agenda items. Respond to patron injuries and comments in a timely fashion. Jointly evaluate staff at the end of the season with the Manager of Recreation. Maintain open communication between aquatic staff and the organization as a whole. Maintain continuity on processes and procedures amongst aquatic staff and the organization. Must be available for pre-season set-up, operating season, and end of season clean up and paperwork. Assist with determining weather-related closures with managers and the Recreation Supervisor. Carry out any other duties as assigned by the Recreation Supervisor.
Requirements of Work Minimum of 2 years experience in an aquatic facility environment. Supervisory experience preferred. Strong computer skills in Word and Outlook. Excellent oral and written skills, strong organizational and project management skills are essential. Ability to analyze and report on data.
Knowledge of: Aquatic operation, Aquatic safety and Liability, and risk management practices.
Ability to: Establish and maintain effective relationships with general public and staff, including difficult patrons. Work independently, multi-task and allow for interruptions of workflow. Multi-task and problem solve and address complaints and resolve concerns as needed in a professional matter.
Skill in: • Proficiency in specialized software as needed. • Microsoft office software • Instructing lifeguard classes • Working knowledge of Active Network Registration software • Editing and proofreading skills • Organization skills and attention to detail • Creative, strategic and analytical skills • Interpersonal skills • Customer service and team-oriented
TO APPLY: Please submit a completed resume and cover letter to Arturo Segura at firstname.lastname@example.org