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Reservations Specialist

Department: Visitor Services Reports to: Membership & Retail Operations Manager Location: Wheaton, IL

Opportunity

Cantigny Park is offering an exciting opportunity to manage group trips and event registrations. The Reservations Specialist plans and coordinates itineraries for all group programs, including adult and school tours, scout visits, and campsite overnights. This position also manages phone and mail registrations for other special events, offers and sells memberships, classes, and programs. The ideal candidate is enthusiastic, has impeccable attention to detail, and experience in sales and customer service. We are looking for someone to display the highest standards of service and expertise that typify the Cantigny Park experience. This is a full-time position that reports to the Membership and Retail Operations Manager.

Responsibilities

Group Trips & Camping Overnights • Plan, coordinate, schedule, customize, and communicate all options to group reservation inquiries, including school tours, scout visits, overnight camping, charter companies, and special interest groups • Send out documentation required to book a group trip or camping overnight in a timely manner and update records daily • Inform educators and staff of changes, trends, and updates • Greet school groups when applicable to maintain and build relationships with school educators • Oversee bus reimbursement program • Serve as a liaison to ensure accurate information is presented on the Cantigny Park website, print materials, any other internal and external information involving group trips and camping, and proactively provide edits/updates to media outlets

General Event Registrations • Accept and process all phone or mail registrations for educational classes, special events, concert tickets, photo permits, membership sales, and other requests, including Cantigny Park employee related events • Maintain proper cash controls with phone and mail orders • Provide accurate and timely information pertaining to Cantigny operations by answering the main telephone line, forwarding phone calls, and taking messages

Membership & Honor Club Sales  Promote and sell Cantigny Membership to visitors by explaining the benefits and value of their support to Cantigny Park in a way that resonates with them  Demonstrate superior customer service skills by upselling programs, classes, and events to members and visitors to ensure they are aware of everything the park offers  Understand and keep current on all membership levels and benefits  Assist with sending renewal reminders and printing cards in a timely manner Customer Service & Administrative Duties • Become knowledgeable and keep current on a wide range of information about the McCormick Foundation and Cantigny Park (programs and classes, dining facilities, special events, rules, and regulations) to answer questions of staff and visitors • Sustain strong member and visitor relationships • Communicate any functionality problems or updates to the appropriate party as it relates to website, program registration, or any other related issues • Represent Cantigny in a professional, positive and helpful manner • Participate in an ongoing professional development program with the guidance of the supervisor • Identify trends and suggest changes to supervisor • Update Child Safety list for all employees, book meeting space, ensure policy is current, and prepare necessary documentation for Child Safety presentations • Track and process donation requests • Update the main phone line for Cantigny Park as needed • Actively update the employee phone list

Qualifications

• Bachelor’s degree in business administration, marketing, or related field • At least two years of work experience in group sales, customer service, or administration • Strong computer skills (MS Office Suite and Versai) • Strong interpersonal skills and customer service orientation; must find satisfaction in working with the public and possess an outgoing, friendly, courteous, and enthusiastic personality • Decisive and proactive; operates as a take-charge self-starter with adaptive ability to prioritize and manage projects • Detail-oriented, inquisitive, and thoughtful • Team player, with the ability to work independently when needed • Demonstrated passion for the Foundation’s values with commitment to deliver results measured against the Foundation’s mission • Must become trained in First Aid, CPR, Automated External Defibrillator, and attend Cantigny Park’s Child Safety Training • All offers are contingent upon successful completion of a criminal background check and drug screening

To apply: submit a resume and cover letter online here: https://donate.mccormickfoundation.org/_about-us/about-us---careers-newton-test?gnk=job&gni=8a7887a9699e0d000169a74b31eb4058&gns=Illinois%20Parks%20%26%20Recreation%20Association%20%28IPRA%29

Cantigny Park and the Robert R. McCormick Foundation provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, individuals with disabilities, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital and housing status.

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 Cantigny Park

 Contact

Whitney Wade
mfresumes@mccormickfoundation.org

 Closing Date

Open Until Filled

 $14/hr

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Cleaning Technician

Department: Facility Services Reports to: Cleaning Supervisor Location: Wheaton, IL

Opportunity

Cantigny Park is offering a Cleaning Technician position in its Facility Services Department. This position plays an important role in maintaining a clean and safe environment at the park. Cantigny Park is a unique environment where beauty is everywhere. This is a great opportunity for anyone who enjoys working with people and helping to create a fun and welcoming experience for guests. This is a full-time position that works Friday through Tuesday, 2:30 – 11:00 pm, and reports to the Cleaning Supervisor.

Responsibilities • Performs scheduled and non-scheduled cleaning procedures at Cantigny Park facilities as assigned by Cleaning Supervisor • Performs opening and closing of Facilities according to established procedures • Performs other duties as assigned including some light maintenance activities and furniture movement • Assists Cantigny visitors by answering questions and giving directions • Assist in the delivery of all cleaning supplies to designated locations • Provides for personal safety in the workplace by attending and completing all required safety training, knowing and following existing safety rules including the applicable use of personal protection equipment, the proper operation of tools/machinery and proper use and handling of cleaning chemicals, and reporting any unsafe conditions to respective supervisor

Qualifications • High school diploma or equivalent; two years of cleaning experience and formal cleaning training preferred • Must be self-directed and able to make decisions independently • Must be physically able to lift and maneuver 50 lbs. and work on ladders and lifts • Must be available to work a flexible schedule that includes weekends, evenings, and holidays • Valid Illinois driver's license • Must attend Cantigny Park’s Child Safety Training • All offers are contingent upon successful completion of a criminal background check and drug screening

To apply: Submit resume and cover letter online here: https://donate.mccormickfoundation.org/_about-us/about-us---careers-newton-test?gnk=job&gni=8a7887a9699e0d000169a6392e4369d1&gns=Illinois%20Parks%20%26%20Recreation%20Association%20%28IPRA%29

Cantigny Park and the Robert R. McCormick Foundation provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, individuals with disabilities, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital and housing status.

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 Cantigny Park

 Contact

Whitney Wade
mfresumes@mccormickfoundation.org

 Closing Date

Open Until Filled

 $77,816- $99,598

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For more information and / or to apply, please visit our website at: www.elkgroveparks.org

JOB SUMMARY Under general direction by the Executive Director, is responsible for maintenance and improvements of all Park District grounds, facilities and planning. Responsible for planning long-term capital investments, preventative maintenance schedules, and internal work order system for Park District. Member of the Senior Management Team of the Elk Grove Park District.

ESSENTIAL JOB FUNCTIONS • Provides direction for facilities maintenance, park maintenance and planning operations. • Monitors and evaluates the effectiveness of resources with respect to objectives. • Assesses community needs and level of satisfaction, and directs department planning and maintenance of parks and facilities in response to those needs. • Provides leadership to departmental staff, providing vision, direction, growth and effective feedback. • Develops park and facility maintenance and operational standards. • Plans, promotes and implements good safety practices. • Stays abreast of new developments in park and facility maintenance. • Performs the job safely and in compliance with district policies, procedures, work and safety rules. • Be familiar with the safe operation of any equipment necessary in accomplishing required tasks.

OTHER JOB FUNCTIONS • Plans, prepares and administers capital improvement and operating budgets. • Manages contract administration which includes selection and hiring of consultants, monitoring of work progress, and assuring compliance with governmental rules and regulations. • Directs and monitors grounds maintenance and facility maintenance activities which include the planning and implementing of long range maintenance projects. • Develops, implements, and reviews plans for the construction of new facilities and parks as well as the renovation of existing facilities to invite technical assistance and ensure maintenance feasibility. • Documents and improves department and district processes, such as work order systems. • Guides land acquisition activities for district. • Reviews development projects for consistency with Park District Master Plan objectives. • Reviews bids and proposals to make recommendations on awarding of contracts. • Participates on various district and department teams. • Develops excellence in internal and external customer satisfaction. • Attends Parks & Planning Department Meetings. • Attends Park Board Meetings. • Works as a member of the Senior Management Team. Attends Management Team Meetings.

SPECIAL CONSIDERATIONS • Subject to both inside and outside environmental conditions. • Physical agility to maintain mobility from site to site. • Manual dexterity required for frequent manipulation of trade tools such as but not limited to computer keyboards and drafting equipment. • Subject to modified/flexible work schedule.

MINIMUM QUALIFICATIONS • Knowledge of planning and development of park and recreation facilities. Skill in landscape architectural design. • Knowledge of landscaping, turf maintenance, athletic field maintenance, chemical application, plant material, soil preparation, and fertilization. • Knowledge of plant materials, insects, diseases, herbicides, insecticides, and fungicides. • Knowledge of grounds maintenance procedures. • General knowledge of facility maintenance. • General knowledge of fleet maintenance. • Skill in analyzing and evaluating policies, procedures, services, and facilities in order to develop recommendations for improvement. • Skill in annual budget preparation. • Ability to select from possible alternative methods the method of processing information that leads to the potentially best answer or solution to a problem. • Ability to generate or conceive new or innovative ideas or solution to a problem. • Builds and maintains positive working relationship with co-workers, other departments and the public using principles of good customer service. • Knowledge of technology applications with a means to improving resource allocation. • Leadership abilities that include employee participation and involvement. • Ability to work in a team-based environment. • Effective interpersonal skills. • Skill in written and verbal communication. • Ability to think beyond traditional paradigms. • Ability to learn basic statistical process control skills. • Good knowledge of pertinent safety precautions. • Ability to maintain positive and effective working relationships with other employees.

EDUCATION AND EXPERIENCE The above knowledge, skills, and abilities may be demonstrated by a Bachelor’s Degree in Parks and Recreation Administration, Landscape Architecture or related field, plus five years experience in a general management position involving park maintenance, park planning, and park construction. Any equivalent combination of education and experience may be substituted for the above.

For more information and / or to apply, please visit our website at www.elkgroveparks.org

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 Elk Grove Park District

 Contact

Christy King
8472283504
cking@elkgroveparks.org

 Closing Date

Open Until Filled

 $12/Hr

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The Recreation Coordinator plans, organizes and coordinates a variety of recreation programs with an emphasis on: Creative arts, performing arts, and special events programming. May be scheduled up to 27 hours per week, Monday to Friday with occasional weekend or evenings as needed.This job may lead to a full time position after six months based on performance and results.

Experience/Education/Specific Credentials • One year or more of recreation programming experience. • Associates Degree preferred in recreation or closely related field.

Specific Skills/Requirements • Ability to develop, coordinate, and direct varied activities involved in a community recreation program. • Must be resourceful, extremely organized, and a self-starter. • Knowledge of RecTrac or similar Recreation Software • Bilingual Spanish preferred. • Valid state driver's license or ability to obtain one. First Aid and CPR certification. • Must be able to pass a background check

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 Veterans Park District

 Contact

Marge Stabile
7083435270
mstabile@veteransparkdistrict.org

 Closing Date

Open Until Filled

 $25 - $35 Per Hour

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Dance Instructor is needed while the current Dance Instructor is on maternity leave. Will job shadow beginning the week of March 25, 2019. Beginning April 1, 2019, the new hire will run the classes on their own leading into the concert on June 8, 2019.

Essential Job Functions: - Supervises and instructs the dance students in specific genres - Attend any teachers’ meetings outside of their scheduled teaching times - Be committed all the way through the Dance Concert - Attend Di Bella special events - Communicate with students and parents - Distribute flyers and other information to participants when required - Creating daily lesson plans for each class - Attends work regularly, as scheduled - Communicate any accidents, safety concerns, maintenance issues, parents’ complaints, etc. directly to Dance Coordinator or Recreation Supervisor. - Follow district and departmental safety, personnel, and administrative policies, procedures, and ordinances.

Work Location: 111 E. Foster Ave. Wood Dale, Il 60191

Class Schedule: Monday • 10:00 - 10:30am - Baby Ballet (ages <4) • 11:45 - 12:15pm - Pre-Ballet (ages 4-6)

Tuesday • 5:30PM - 6:00PM - Little Hip Hop (ages 4 - 6) • 6:00PM - 7:00PM - Intro Musical Theater (ages 4 - 6)

Wednesday • 6:15PM - 6:45PM - Pre Ballet (ages 2 - 4) • 6:45PM - 7:45PM - Lyrical II/III (ages 10 & up)

Thursday • 11:45AM - 12:15PM - Baby Ballet (ages 2 - 4)

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 Wood Dale Park District

 Contact

Daniel Lescher
6304338976
dlescher@wdparks.org

 Closing Date

Open Until Filled