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2019 Career Center Rates Career Center User's Guide

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 $19.88/hour

Job description fade

Responsibilities: The position is responsible for performing manual skilled and semi-skilled maintenance tasks including, but not limited to; routine landscaping , light construction, snow removal, tree and shrub maintenance, custodial, ballfield preparation, planting, painting, maintaining outdoor ice rinks, beach cleaning, garbage removal, equipment repairs, pesticide applications, maintenance of pavement and paths, weeding, turf maintenance, cleaning of park restrooms, various horticultural tasks and supervision of part-time staff. Assist Specialist with all aspects of building and facilities (i.e., work in carpentry, minor plumbing, minor electrical, masonry, painting).

Qualifications: Successful applicant must be a high school graduate, possess a valid drivers’ license, and be a minimum of 18 years of age. Prefer landscaping experience or trades certification and education. Required to operate power tools and machinery. Must possess strong interpersonal, organizational, and team oriented communication skills. Must be able to lift up to 50 pounds and pass a pre-employment physical and drug screen. Ability to work cooperatively with public in a customer service oriented agency. Ability to work in various weather conditions year round.

Hours: Normal work week Tuesday through Saturday. Typically 40 hours per week. Hours and schedules may vary depending on seasonal workloads and needs.

Benefits: Excellent benefit package including health, dental, and pension.

Apply: On-line applications are available on the District web site at www.pdhp.org.

E.O.E: The Park District of Highland Park is an equal opportunity employer.

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 Park District of Highland Park

 Contact

Brian Dumas
847-579-4175
bdumas@pdhp.org

 Closing Date

Open Until Filled

 $72,500-$82,500/year

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Description: Under the direction of the Director of Recreation and Facilities, the Facilities Maintenance Manager is responsible for administration and managing all Facility Maintenance and Building Engineering services for the Recreation Center of Highland Park, Deer Creek Racquet Club, West Ridge Center, Heller Nature Center, Centennial Ice Arena, Sunset Valley Golf Course, Rosewood Beach facilities, Park Ave. Boating Facility and Hidden Creek Aqua Park, including Custodial Services at the Recreation Center of Highland Park, West Ridge Center and Hidden Creek Aqua Park.

Essential Duties and Responsibilities: Direct supervision, including interviewing, hiring, training, scheduling, appraising performance, payroll processing, disciplining, and terminating staff, within specified areas of responsibility. Responsible for the onsite management standards/procedures, annual budget, and purchasing for maintenance, inventory, special projects, and labor costs. Responsible for the planning, development and delivery of preventative maintenance programs for each facility with an emphasis on building mechanicals such as HVAC, electrical, plumbing, pool mechanicals, fitness equipment, and Ice Arena mechanicals. Responsible for oversight of HVAC and mechanicals in park buildings including Park and Golf Maintenance Center. Responsible for planning and delivery of capital projects related to building mechanicals and infrastructure, including the development and administration of public bids and requests for proposal in accordance with the Park Districts Purchasing Policy. In collaboration with Planning Department, responsible for the development of the 5-year capital plan for facility mechanicals and infrastructure.

Education and/or Experience: High School Diploma or G.E.D. Required. College level education in the field of Architecture, Engineering or Construction Management preferred. 5 years’ experience in Facilities Management, Facilities Engineering or construction project management. Five years of supervisory experience is required. Certified Facility Manager (CFM) preferred. Knowledge of engineering practices and principles, institutional maintenance principles, as well as management practices. Strong Financial Acumen including basic accounting and budgeting normally acquired through college level education or field related work and experience. Understanding in the field of electrical and/or mechanical engineering required. Thorough understanding of the lifecycle of capital improvements, facility management, project management and facility master planning is also required.

Salary and Hours: This is a full-time, benefit eligible, exempt position.

To apply for this full-time position, an online application, cover letter and resume must be submitted via our website (www.pdhp.org).

Please do not send cover letters and resume by mail or email.

Closing Date: Open until filled

The Park District of Highland Park is an equal opportunity employer.

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 Park District of Highland Park

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 Closing Date

Open Until Filled

 $50,000 - $55,721

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The Northbrook Park District is seeking a Recreation Supervisor - Aquatics, Athletics and General Recreation. This is a full-time position with benefits and enrollment in the Illinois Municipal Retirement Fund (IMRF).

POSITION SUMMARY: Responsible for facility management and operations of two outdoor pools, velodrome and a shared gymnasium with a school district, program administration of aquatic and instructional athletic programs, leagues and events, and the direct supervision of part-time and seasonal employees. Hours may fluctuate based on programs and special events; evening and/or weekend work may apply.

DUTIES & RESPONSIBILITIES:

• Design, develop, coordinate and monitor the implementation of and provide program oversight and evaluation for aquatics, youth sports leagues and instructional programs and open gym programs.

• Oversee the day-to-day operations of assigned programs and events.

• Recruit, select, hire, train, supervise and evaluate part-time and seasonal staff and volunteers, including volunteer coaches; compile and review all necessary paperwork; continuously develop staff by providing feedback.

• Supervise the operations of Meadowhill Aquatics Center and Sports Center Pool to include scheduling, staffing, programming and renting of facilities.

• Supervise the operations of the Chalet, Velodrome and Greenbriar gym to include scheduling, staffing, programming and renting of assigned facilities.

• Prepare the budget for areas of program and facility responsibility; execute and maintain operations within the confines of the approved budget allotment; continually monitor and evaluate expenses and revenue.

• Create and administer operational/procedural-based trainings for staff and volunteers.

• Develop procedures for program and/or facility operation as needed or as required.

• Monitor and evaluate program performance to include program site visits, enrollment trends, patron wants and needs, and cost/profit margin with a focus on continued growth and development, while ensuring competitive program pricing.

• Coordinate with Parks Department on facility and field set-up, maintenance and repairs.

• Work with affiliate groups and independent contractors, which may include, but is not limited to, reserving facility space, scheduling field set-up, and submitting invoices.

• Manage program and/or event contracts/agreements based on need with program oversight; confirm proper documents are received and meet the District’s contractual and insurance specifications; ensure terms of contract are being followed; coordinate internal efforts in accordance with the contract/agreement terms to meet service needs.

• Initiate and assist with the promotion and marketing of programs, including brochures, creating flyers and use of other promotional materials.

• Ensure facility safety equipment inspections, within areas of responsibility, are conducted as well as other periodic inspections as assigned.

• Order supplies for program areas; manage and track supply inventory.

• Prepare and submit check requests for invoices and reconcile purchase card transactions according to the District’s Purchase Policy.

• Assist with the direct supervision of programs and events as needed.

• Develop and coordinate special events; assist and/or attend special events as required.

• Ensure aquatics operational standards are in place as set by PDRMA Loss Control Review, Starfish and StarGuard.

• Enforce and communicate safety rules and procedures; address and correct unsafe conditions; address unsafe employee behavior.

• Report any work-related or patron injuries, incidents or unsafe conditions to supervisor; address unsafe conditions as appropriate; complete or review incident/accident report forms as needed.

• Foster and maintain effective professional working relationships with the general public, co-workers, Northbrook/Glenview school districts, affiliate groups and independent contractors.

• Remain current on trends and innovations for areas of responsibility.

• Perform all job tasks in a safe manner.

• Perform other duties as assigned.

REQUIREMENTS: Bachelors degree with major coursework in Recreation Management or related field supplemented by one (1) to three (3) years’ experience in recreation programming. At least one (1) year experience in aquatic programming and facility management preferred.

• Ability to communicate effectively both orally and in writing. Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint) and working proficiency in use of technology systems.

• Have the following valid certifications or the ability to obtain them within 6 months of hire: CPR/AED Certification and Instructor Certification, StarGuard Lifeguard Instructor Level II Certification, Starfish Swim Instructor Trainer Certification, Certified Pool & Spa Operators Certification (CPO), Food Safety & Sanitation Certificate

• Familiarity with customer service practices.

• Knowledge of aquatic facility management, program and budget management and of software applications, such as for program registration, budget management and time and attendance management.

• Valid Illinois Driver’s License.

PHYSICAL REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Work is performed mainly in an office setting. Depending on the season, some work may be performed in an outdoor setting on a pool deck in direct sunlight or in hot or cool temperatures for short or long periods of time.

• Required to sit, stand, walk, bend, talk, hear and swim; use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities are required and include close vision and ability to adjust focus. May occasionally lift and/or move up to 25 pounds. May infrequently lift and/or move objects 50 pounds or greater with staff assistance.

TO APPLY: Complete an online application, along with a cover letter and resume at nbparks.org/jobs.

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 Northbrook Park District

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 Closing Date

Open Until Filled

 $40,000 - $45,000

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Youth and Teen Program & Inclusion Coordinator Warren Special Recreation Association

Contact Name: Susan Markey, Superintendent Contact E-mail: smarkey@warrentownship.net Closing Date: Open until filled Salary: $40,000 - $45,000 DOQ Please submit resume to: Susan Markey at smarkey@warrentownship.net

Qualifications: Qualifications include a Bachelor’s degree in Therapeutic Recreation or related field with knowledge of behavior management and 3-5 years of practical experience in Special Recreation programming and supervising staff. NCTRC eligibility desired. Must demonstrate enthusiasm, strong interpersonal skills, communication skills and ability to work effectively with people with disabilities, WSRA staff, member agency staff, parents/guardians, community agencies, and members of the general public. Must be able to work independently, solve problems, and convey a positive attitude to others. Must have strong written and verbal communication skills. First Aid/CPR certification required or ability to obtain within one year. Handle with Care Behavior Management certification or ability to obtain within six months. Ability to assess, plan, develop, implement, evaluate and document activity programs. Ability to perform required duties under stressful situations without supervision and solve complex problems. Must have experience in the supervision of part-time employees, training, and evaluation of employees. Must demonstrate dependability, promptness and punctuality, confidence, maturity, flexibility, and professionalism. Be a team leader, prompting cohesiveness, safety-conscious, must be trainable, willing to learn new skills and willing to train others.

Responsibilities: The Youth and Teen Program & Inclusion Coordinator is responsible to assess, plan, develop, implement and evaluate Recreation programs for youth and teens with disabilities and oversee the inclusion process and support the recreation team. • Assess, plan, develop, lead, evaluate and document Therapeutic Recreation programs on a year round basis. • Serve as liaison to part-time staff and member districts with inclusion needs and be able to work efficiently and effectively under pressure; such as deadlines and emergencies. • Assist with interviewing, hiring and orientation of new part-time staff. • Prepare program budgets and maintain expenditure records. • Provide physical and emotional assistance to children, teens and adults with disabilities. • Computer skills and ability to create program flyers, brochure program write ups, budget reports, use of online staffing software and detailed written work. • Must be able to complete inclusion observations, and follow through with necessary paperwork, phone calls, and debriefing after each observation. • Schedule assignments, direct supervision and evaluation of companion staff assigned to inclusion assignments. • Conduct intake meetings with new families seeking inclusion and youth/teen services.

Competencies: Collaboration - Promotes and supports workplace and member districts Reliability - Performs responsibilities dependably and accurately, fulfills promised actions Responsiveness – Focuses on the customer, willingly helps, and provides prompt service Assurance - Conveys trusts and inspires confidence Empathy - Deals with individuals, appreciates their differences, handles emotions and shows compassion for others Self Confidence - Recognizes the contributions of others and is conscious of own ability Initiative - Begins and follows through energetically with plans and tasks Communication - Shares information, listens to what others say, have an open-door policy Adaptability - Makes decisions and solves complex problems

Safety: The Youth and Teen Program and Inclusion Coordinator, with or without reasonable accommodations, must be able to perform the following functions: Purchase, gather, load, transport and set-up equipment and supplies for activities. Supervise individuals, including at times the use of physical restraints. Physically assist individuals in wheelchairs by pushing, pulling or providing stabilization on unknown terrain. Physically transfer individuals from wheelchair to chair, into and out of vehicles, from pool deck into the pool, in washroom facilities, etc. Lift and carry as much as 50 pounds for as long a distance as 300 feet. Active participation in programs. Pass pre-employment physical and lift test. Must be able to drive 15 passenger wheelchair-accessible buses.

Benefits: Medical, dental, vision, life insurance, vacation, personal and sick days: ten paid holidays; pension plan; IPRA membership; continuing education opportunities, park district program benefits, including fitness center and, program benefits.

Warren Special Recreation Association 100 S. Greenleaf St. Gurnee, IL 60031 847-244-6619 Office To learn more about our agency, visit our webpage www.warrenspecialrec.org

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 Warren Special Recreation Association

 Contact

Susan Markey
847-244-6619
smarkey@warrentownship.net

 Closing Date

October 11, 2019

 $46,310 - $57,900

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DESCRIPTION Under the direction and supervision of the Manager of Recreation and Facility Services, the Customer Experience Supervisor is responsible for creating a positive customer experience and supervising, coaching and empowering a team of knowledgeable, customer-oriented staff in positive promotion of services offered at Gurnee Park District.

QUALIFICATIONS
•Experience: Proven successful supervisory experience with full time and part time staff in a customer service friendly environment. •Education: A bachelor’s degree with a background in personnel, hospitality, recreation, business or related field preferred. An equivalent combination of education and/or 3-5 years of experience in customer service will be considered. •Skills:
□ Consistently communicate with customers and employees in a friendly, professional manner in person, by telephone and in writing.
□ Demonstrate enthusiastic, positive attitude, patience and tact with internal and external customers. □ Develop and maintain a thorough understanding of RecTrac, Incode, phone system, Microsoft Office Suite, cash handling and reporting systems within 30 days of hire.
•Certification: Valid Driver’s License. CPR/First Aid/AED within 90 days of hire. •Competencies: Thorough knowledge and background in the supervision of customer service area and related staff.

ESSENTIAL FUNCTIONS OF THE JOB 1. Create a positive customer experience throughout all aspects of the Park District. 2. Recruit, train, mentor and develop front desk personnel and create an environment of encouragement and empowerment. 3. Provide initial and ongoing training and support for front desk personnel. 4. Prepare and conduct all aspects of employee management including performance evaluations, onboarding documentation, job descriptions, and disciplinary documentation. 5. Ensure operational consistency at multiple facilities. 6. Respond to customer issues in a timely manner and to the highest satisfaction of the customer while aligning with the mission and vision of the Park District and current policy and procedures. 7. Establish customer service goals and work with the team to meet and exceed on a consistent basis. 8. Develop and maintain effective customer service procedures, policies and standards. 9. Be aware of current customer service trends and techniques. 10. Oversee financial management of the area including cash handling, point of sale transactions, payroll and purchases. 11. Maintain a complete understanding of programs and events contained in the program guide and held at the park district. 12. Receive all scholarship applications, ensure that all documentation is complete, and communicate to customer the status of application after management review. 13. Receive and process Community Center Rental applications and related reporting. 14. Seek service and process improvements by monitoring data, customer feedback, staff recommendations and by teaming with recreation and other department personnel. 15. Conduct customer service meetings to report on current issues and safety policies. 16. Communicate and assist with executing emergency plans for facilities. 17. Respond to social media posts and questions on Park District pages. 18. Serve as the internal expert for RecTrac inquiries/transactions. 19. All other duties as assigned.

ADDITIONAL DUTIES AND RESPONSIBILITIES 1. Maintain a flexible schedule to provide supervision and support during all hours of operation. 2. Act as liaison with maintenance and repair companies for office equipment. 3. Provide training and support for the operation of all office equipment such as postage machine, copy machine, fax machine, laminator, and safe. 4. Maintain office supply inventory. 5. Maintain marketing materials and bulletin boards within the building. 6. Lead activities at special events. 7. Assist with staffing and operations at the Park District booth during Gurnee Days to promote Park District services. 8. Special projects as assigned.

PHYSICAL DEMANDS Movement of supplies, equipment and uniforms is necessary, generally 25 lbs. Bending, twisting and kneeling may be necessary in support of the programing areas. This position participates in a variety of district special events, both indoors and outdoors, in temperatures ranging from 0-95 degrees.

Hours: Full-time, salaried position

Compensation: Hiring range is $46,310 - $57,900. Starting salary is commensurate with experience and qualifications of the successful candidate. Includes an excellent benefit package.

Contact: Sue McDougle, Manager of Recreation and Facility Services at Hunt Club, 920 North Hunt Club Road, Gurnee, IL 60031 Phone: 847-599-3767 Email: smcdougle@gurneeparkdistrict.com

Closing Date: Open until filled

To apply immediately: Please click here: https://www.applitrack.com/gurneepd/onlineapp/_application.aspx?posJobCodes=257&posFirstChoice=HC%20-%20Supervisor&posSpecialty=Front%20Desk%20Supervisor

The Gurnee Park District is an Equal Opportunity Employer.

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 Gurnee Park District

 Contact

Sue McDougle
847-599-3767
smcdougle@gurneeparkdistrict.com

 Closing Date

Open Until Filled