The Woodridge Park District located in Woodridge, Illinois has an opening for a Full-Time Customer Service Coordinator. As a four time Illinois Distinguished & Accredited Agency Award recipient, the Woodridge Park District serves approximately 35,500 residents with 690 acres of parks and sites offering over 1,000 programs each year. A successful candidate in this role is responsible for the operations of the front desk for the Athletic Recreation Center and the Fred C Hohnke Community Center ensuring residents, guests, and members receive excellent customer service.
A person in this position has duties and responsibilities that include but are not limited to: serving as lead customer service coordinator for resident, guests, and members at the front desk; promoting special events, discounts, or offerings to members and guests; assisting residents with park rentals and program registration; collecting fees; processing Cypress Cove memberships and ARC punch cards; assisting with refunds, transfers, overrides, organizations and rotary assistance; assisting with program retention projects, data review, account verification and community outreach; ensuring required forms are completed and processed properly; actively sell products and services; monitoring accuracy of the POS/registration system at the front desk, making adjustments as necessary. In addition to these tasks, this role will be expected to take on the duties of the Customer Service Supervisor in their absence. A complete job description is available upon request.
Graduation from a standard high school or vocational school.
Minimum of two years of proven successful and progressive experience in customer service.
Ability to work independently, to be self-motivated, and maintain professionalism at all times.
Strong knowledge of computer software programs including Microsoft Office, Recreation software, and the Internet. Experience with ACTIVE Net a plus.
Ability to work effectively with the general public, cooperating agencies, businesses, organizations, civic groups, and park district employees.
*Ability to have a flexible work schedule which may include days, nights, weekends and holidays based on programs, activities and facility needs.
We are seeking a dedicated individual who is a self-starter with an eye for detail that strives for excellence and has an innate ability to interact with the public and staff; understands excellent customer service; possess strong organizational skills; strong written & oral communication skills; skilled in time management; and able to problem solve in unexpected situations.
To apply please click on this link: https://www.governmentjobs.com/careers/woodridge/jobs/3243681/customer-service-coordinator-ft?pagetype=jobOpportunitiesJobs or go to www.woodridgeparks.org and click on job opportunities.
The Benefits Manager is responsible for managing all functions associated with the administration of the District’s employee compensation and benefits programs. This position ensures the accuracy and timeliness of benefit transactions and ensures compensation and benefit procedures are compliant, efficient, and current. A full job description can be found at http://www.generalasp.com/D225/OnlineApp/default.aspx?all=1
Director of Program Services (Aquatics) - (2100609)
Title: Director of Program Services (Aquatics)
CHARACTERISTICS OF THE CLASS:
Under the general direction of the Chief Program Officer, responsible for the overall quality of Park District programs, trainings, expectations, and creates program guidelines, policies, and procedures that allow for continual improvements and innovations throughout Park District Aquatics and Sailing program offerings with high quality and consistent standards. Under general direction, has responsibility for the operations of the Department of Program Services Aquatics. Performs related duties as required.
EXAMPLES OF DUTIES:
Directly supervises division and unit managers for the Department of Program Services – Aquatics which includes the Aquatics and Sailing Programs. Supervision includes responsibility and accountability for all program development, program standards, program implementation, program evaluation, data collection, resource and training material development and professional development. Performs administrative duties related to hiring, assigning, and evaluating the performance of aquatic and sailing personnel. Provides direct oversight and recommendations for the operations of all Park District water-based facilities locations and programs. Monitors the activities of staff responsible for supervising, teaching, leading, and guarding aquatic activities. Direct the standards of professionalism and expectations for the development of personnel through spot visitations and communications.
Sets standards for Park District programs, develops training curriculum for implementation of program standards and ensures compliance. Establishes clear expectations to meet standards developed, along with mechanisms for feedback on program quality and initiates improvements. Coordinates program delivery and oversees the collaborative work within the department, staffing, competitions, trainings, and events. Oversees and directs the planning, organizing and conducting of all tests for certification of aquatics staff candidates. Keeps track of all certifications and completed trainings. Ensures timely, cost effective and responsible execution of all programs and operations in the Department. Identifies areas of need and potential development for Park District programming. Acts as liaison between Park District and Chicago’s broader Out-of-School Time committee and community partners, including coordination with the Chicago Public Schools, Chicago Public Library, After School Matters, City of Chicago departments, Healthcare and University partners, and community-based organizations. Works with grant specific information around Aquatics related programs. Develops and executes the Department of Program Services - Aquatics budgets.
DESIRABLE MINIMUM QUALIFICATIONS:
Training and Experience:
Bachelor’s degree in Parks and Recreation, Public or Business Administration or similar area is required and 10 years’ experience as a non-profit or governmental agency director with responsibilities for operations, programming, budget, personnel, planning and cost control or an equivalent combination of education and experience is required. A Master’s degree in Parks and Recreation, Public or Business Administration, or similar program is preferred with a minimum of seven years’ experience directly in the Parks and Recreation field, or an equivalent combination of training and experience is required. Certification as a Water Safety Instructor, CPR Instructor, First Aid Instructor and/or Lifeguard Instructor is preferred.
Knowledge, Abilities and Skills:
Knowledge of the structure of government and non-profit agencies. Strong understanding of recreational programming. Ability to plan, administer multi-million dollar budgets and reporting. Extensive administrative, management and leadership skills. Excellent public relations skills. Ability to prioritize projects and efficiently manage multiple demands under pressure. Strong communication skills. Strong team building skills. Excellent organization skills. Ability to use creativity and innovation in problem solving. Ability to work cooperatively with community organizations, institutions, and city agencies.
Senior Executive Service EEO: Officials and Administrators FLSA: Exempt
Work Locations Community Recreation - Administration 541 N. Fairbanks Court Chicago 60611 Job Administration Schedule Full-time Job Type Standard Closing Date Oct 7, 2021, 11:59:00 PM Budgeted Salary 120000
Please apply at chicagoparkdistrict.com/jobs
The Joliet Park District is looking for a seasoned finance professional with outstanding leadership and interpersonal skills to oversee an annual operating budget of 30 million.
The Director of Finance plans, directs, reviews, and manages all financial functions, including financial reporting, budgeting, cash/investment management, utility billing, general accounting, and payroll outcomes. Additional Director of Finance responsibilities include implementation and monitoring of risk management policies & procedures and oversees the Information Technology Department. This positions supervises 5 full-time/part-time staff, serves as Treasurer to the Park Board of Commissioners and reports to the Executive Director.
Qualified candidates must have a Bachelor’s degree in Finance, Accounting, Business, Public Administration or related field, Master’s degree preferred and CPA highly desirable, and a minimum of 5 years’ progressive work experience and supervisory experience.
HOURS: Full-time exempt, salaried position. Hours are typically days, Monday – Friday.
COMPENSATION: Salary range is $90,000 – $110,000. Commensurate with qualifications and experience. Generous benefit package includes medical insurance, dental insurance, vision insurance, and life insurance, pension (IMRF) plan, paid time off including vacation, sick and holiday pay, employee assistance program, fitness center membership and discounted facility and program costs.
This is an at-will position. The Joliet Park District is an Equal Opportunity Employer.
APPLICATION: Qualified applicants must submit an employment application on our website www.jolietpark.org/employment. Full job description is available within application.
Please include resume at the time of application or send to Brad Staab at email@example.com.
See yourself in an Accounting Department working in the parks and recreation field! We are looking for an individual to join our team who possesses a general working knowledge of accounts payable, payroll processing, cash receipts, and general bookkeeping work.
What are we looking for? Someone with high school diploma/GED and a minimum of three (3) years of related experience or alternatively post-high school course work in bookkeeping or accounting with one (1) year of experience; however, equivalent combination of education and experience is also considered. Prior experience using ADP or other payroll processing software is preferred.
APPLICATION: Applicant can locate job description and online application at www.mccdistrict.org. For questions, call 815-338-6223 x1237.