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 $76,969.00 - $107,754.00 Anticipated starting salary: $80,000 DOQ

Opportunity at a Glance 
The Village of Orland Park’s Recreation Department seeks an energetic and enthusiastic leader to join our team as an Aquatics & Ice Rink Manager. In this full-time position you will oversee the day-to-day operations of the Centennial Park Aquatic Center (CPAC) and the Winter Wonderland Ice Rink (Ice Rink). CPAC is a 135-150 strong lifeguard facility, which prides itself on a culture of excellence in skills, while creating a fun, supportive environment for staff. 
 
Similar to CPAC, the Ice Rink promotes a culture of fun and responsibility as we serve our constituents through free skating, a warming house, skate rentals, special events, and weekly bonfires. 
 
Key Responsibilities 
The Manager position is a highly visible leader, coach, and mentor directly responsible for the delivery of the StarGuard Elite Lifeguard Certification Program certifying 18 CPAC leadership team members, 135-150 lifeguards, and 10-15 learn-to-swim instructors. In addition to training delivery, the Manager is responsible for all pre-season training and all peripheral and administrative duties related to training.
 
The Manager serves as the key leader, role model and expert, integrating him/herself among the CPAC leadership team building a cohesive, high functioning leadership team, that together direct all operations at CPAC and the Ice Rink. As such, the Manager will assume all responsibilities related to building/training/leading/supervising these teams and all operational functions of each facility while working collaboratively with the CPAC leadership team, the Recreation and Parks Director and Assistant Director.
 
Qualifications, Knowledge, Skills 
The successful Manager will work days/hours necessary to develop high functioning teams and operations. This will include becoming familiar with operations by working a variety of shifts that will include early morning, evenings, weekends, and holidays. This position requires a Bachelor’s Degree. StarGuard ELITE 2 Star Instructor Certification is highly preferred. A minimum of three to five (3-5) years leading a team in an aquatics environment of similar size and complexity is desirable. 
 
Excellent candidates will have a proven history of customer focused service, dealing with a variety of tasks and setting priorities in a fast paced, interactive environment and should thrive on the dynamic of leading/building/interacting with a team of motivated/involved staff toward common goals. A collaborative, highly communicative, leadership style is required.
 
This position requires a flexible schedule during preseason lifeguard training, the ramp up to opening day, and throughout the pool season (Memorial Day weekend through Labor Day) to achieve the objective of this position. Preseason includes attending two weekday evening and weekend training sessions. In-season, the Aquatics/Ice Rink Manager will work with a variety of hours including early mornings, afternoons, evenings, weekends, and holidays to successfully support the safe operation of the Centennial Park Aquatic Center. The successful candidate will work to achieve a work-life balance, while meeting the objective and expectations of this position. 
 
Compensation & Benefits 
Annual salary $76,969.00 - $107,754.00, DOQ. This position is eligible for the Village of Orland Park’s comprehensive employee benefits program which includes multiple medical plan designs offered through Blue Cross Blue Shield of Illinois, dental, vision, life insurance, and an employee wellness program. Retirement benefits through the Illinois Municipal Retirement Fund (IMRF) are provided along with the option to participate in a 457(b) plan with Nationwide Retirement Services. 
 
The Village of Orland Park also provides for paid vacation, personal, sick days, and holidays. 
Interested candidates are encouraged to apply in a timely manner by visiting our career portal at https://www.orlandpark.org/jobs.
 

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 Village of Orland Park

 Contact

Greg Bruggeman
708-403-6281
gbruggeman@orlandpark.org

 Closing Date

Open Until Filled

 $44,000 - $46,000

Under the direction and supervision of the Superintendent of Recreation, the Aquatics Manager is responsible for management of DragonLand Water Park during the summer season and year-round swim lesson program, supervision of staff of the concessions stands at Pekin Park Sports Complex and supervision of assigned part-time staff at Veterans Memorial Arena ice rink facility during winter months.
 
Schedules, supervises and evaluates all DragonLand staff in a manner that insures proper management of facility programs, concessions, cashier operations, and facility maintenance procedures. Responsible for recruiting, training, certifying and supervision of lifeguards and swim lesson instructors. Develops and implements new ideas and techniques pertaining to the proper management of DragonLand’s operations. Responsible for the management of the swim lesson program held at the local high school pool in the fall and spring and DragonLand during the summer. Responsible for the daily supervision of assigned Veterans Memorial Arena part-time staff job performance in facility programs, facility admissions, public skate sessions during the fall and winter months. Responsible for the daily supervision of the Part-Time Concessions Manager, concessions staff at DragonLand Water Park, Pekin Park Sports Complex, and Veterans Memorial Arena, and the overall concessions operations. Suggests new ideas and techniques for improvement of these operations.
 
Qualified candidates should possess a Bachelor’s Degree in Recreation, Sport Management, or closely related field. Although a degree is preferred, extensive experience in a like position with similar duties and responsibilities may be substituted for all or part of the education requirement. Ellis and Associates International Lifeguard Training Program Certified Lifeguard Instructor Certification or ability to obtain within 1 year of employment is required. Two – four years supervisory experience in the field of Recreation Administration, Sport Management, Aquatics or related field preferred. 
 
The Pekin Park District is an equal opportunity employer. 
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities of the job. 
 
Applicants for this position must submit a personal resume with cover letter to: Shawn Powers, Superintendent of Recreation, Pekin Park District, 1701 Court Street, Pekin, IL 61554-5199, or by email to spowers@pekinparkdistrict.orgThis position is open until filledFor additional information and/or questions, please contact Shawn Powers by e-mail or call 309-353-4319.

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 Pekin Park District

 Contact

Shawn Powers
309-353-4319
spowers@pekinparkdistrict.org

 Closing Date

Open Until Filled

 58,656 - 68,500 DOQ

JOB STATUS: Full time       DIVISION: Recreation       FSLA STATUS: Exempt                    JOB LOCATION: Techny Prairie Activity Center

Join our amazing team as a Member Services Supervisor. The Member Services Supervisor will be responsible for operational oversight and management of customer service and member experience at Techny Prairie Activity Center (TPAC). This role focuses on enhancing member retention, driving membership sales, and delivering exceptional fitness and customer service experience. In coordination with the Activity Center Manager and Fitness Supervisor, the supervisor oversees customer service, supports fitness programming, and oversees daily operations at the Customer Service desks, while actively sharing recommendations and addressing concerns. Responsibilities include planning, directing and evaluating facility usage, coordinating program and rental needs and ensuring effective operations to meet the community's needs. Work hours will fluctuate from normal business hours based on programs and special events; evening and/or weekend work will apply.

Essential Job Duties:
  • In coordination with the Activity Center Manager and Fitness Supervisor, assists in managing the daily operations of Techny Prairie Activity Center, including membership recruitment, retention and public relations (i.e., customer experience, member engagement events, corporate visits, etc.).
  • In coordination with the Activity Center Manager and Fitness Supervisor, develop and research member retention programs. Along with developing purposeful and forward-thinking strategies to enhance the TPAC membership experience.
  • Oversee the day-to-day activities of the registration and fitness desk, along with customer service staff and member associates.
  • Works regularly with the Fitness Supervisor to implement systems and procedures to capitalize on memberships and personal training.
  • Network with members and guests to maximize referral opportunities and enhance member retention
  • Report membership performance, including enrollment trends, patron wants and needs, and cost/profit margin; provide suggestions on programming and membership, focusing on continued growth and development of fitness services while ensuring competitive program pricing.
  • Train staff to respond to various public inquiries and handle transactions regarding District programs and facilities; may act as a backup for staff; address escalated issues as needed.
  • Work closely with the Office Supervisor, Registration Supervisor, and other District customer service staff to ensure consistency and communication throughout the district.
  • Assist with the overall administration of the registration software, including program registration, membership management, point of sale operations, dues collection, and troubleshooting issues at TPAC.
  • Recruit, select, hire, train, schedule, supervise and evaluate part-time and seasonal staff and volunteers; compile and review all necessary paperwork; monitor and approve staff work hours; and continuously develop staff by providing feedback and opportunities for growth.
  • Evaluate and anticipate the community's recreation needs; review and evaluate current programs; work with staff to develop and implement programming to meet community needs; solicit input and feedback from patrons and staff.
  • Manager guide content and website information for Techny Prairie Activity Center, ensuring accuracy and consistency across all platforms.
  • Monitor building signage and information displays, including Reach screens, to ensure accuracy.
  • Develop and continuously evaluate the birthday party program, including creating program offerings, scheduling staff to ensure full coverage during hours of operation, and coordinating the schedule in conjunction with facility programs and rentals.
  • Manage event contracts/agreements; confirm proper documents are received and meet the District’s contractual and insurance specifications; ensure contract terms are being followed; coordinate internal efforts in accordance with the contract/agreement terms to meet service needs.
  • Create and administer operational/procedural-based training for staff, including the registration desk operations.
  • Submit marketing requests as needed to promote programs, memberships or the facility.
  • Prepare daily cash reports for the registration system.
  • Oversee the daily utilization, maintenance and supplies for all general office equipment. Order supplies for TPAC and program areas, as needed.
  • Provide support to programming staff to enhance the service provided to patrons.
  • Prepare the budget for areas of responsibility; execute and maintain operations within the confines of the approved budget allotment; continually monitor and evaluate expenses.
  • Prepare and submit check requests for invoices and reconcile purchase card transactions according to the District’s Purchasing Policy.
  • Enforce and communicate safety rules and procedures; address and correct unsafe conditions; address unsafe behavior.
  • Report any work-related or patron injuries, incidents or unsafe conditions to supervisor; address unsafe conditions as appropriate; complete or review incident/accident report forms as needed.
  • Respond to program and service feedback from members and guests, class participants, and staff, and report issues to the Activity Center Manager as needed.
  • Act as backup for Customer Service, Member Associate, and Birthday Party Attendant employees and work with them regularly to ensure customer service and membership standards are met.
  • Create and plan special events as the facility schedule permits.
  • Assist with and/or attend District special events coordinated by other staff as required.
  • Perform all job tasks in a safe manner.
  • Perform other duties as assigned.
 
Benefits
All employees are eligible for the Recreation Benefits usage, which includes discounted and/or complimentary services, a Retirement Savings Option, and an Employee Referral program.
 
To view job description, click here.

Qualifications
Associate's degree with major coursework in Recreation Management, Business Administration, Customer Service Management, Exercise Physiology, Kinesiology, or related field, including or supplemented by at least three (3) – five (5) years of experience in fitness and some experience with fitness membership sales/registration. Bachelor’s degree preferred. Nationally recognized fitness certifications in personal training and group fitness are preferred but not required.
 
Skills & Abilities
  • Customer service practices
  • Fitness membership sales and philosophies
  • Active listening
  • Communicate effectively both verbally and in writing
  • Proficient with Microsoft Office (Outlook, Word, Excel)
  • Working proficiency in the use of technology systems
  • Operate and understand the functions of office machines
  • Critical thinking and problem solving
  • CPR/AED Certification or ability to obtain within six (6) months of hire
 
Knowledge
  • Knowledge of which exercises and sports are safe for people based on age and fitness level
  • Fitness programming and safety standards
  • Principles and practices of office management
  • Software applications, such as for program registration, budget management and time and attendance management
Compensation & Hours:
$58,656-$68,500 per year
This is a full-time, exempt position, Monday – Friday with Evenings and Weekends as needed.

Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to sit, stand, walk, bend, kneel, stoop, talk and hear; use of hands and fingers to handle, feel or operate objects, tools, controls or to demonstrate subject matter and reach with hands and arms. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job includes close vision and the ability to adjust focus. Work is performed indoors and outdoors.

To apply, please complete a job application at: https://nbparks.co/memservsupervisor

Our Mission: To enhance our community by providing outstanding services, parks, and facilities through environmental, social, and financial stewardship.

Northbrook Park District is an Equal Opportunity Employer

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 Northbrook Park District

 Contact

Shawn Bernaky
sbernaky@nbparks.org

 Closing Date

Open Until Filled

 Starting at $60,830, DOQ

Summary: The St. Charles Park District is seeking a self-motivated, safety-minded and team oriented individual to oversee the operations of Otter Cove Aquatic Park, program for youth special interest, and lead various special events. This position is supervised by the Assistant Superintendent of Recreation.

To apply and view the job posting visit: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?clientkey=6D88A7DCAD53F54476B6B6F5A754DB5B&job=161081&jpt= 
 
Required Knowledge, Skills & Experience: Extensive specialized training or two years of secondary education is required. Have an understanding of organizational methods and customer and public relations skills. Knowledge of youth recreation programs, special events, aquatic programming, scheduling and management procedures. Ability to interpret facility needs and schedule staff efficiently. Understand Park District finances and the ability to apply and interpret the knowledge in practical situations related to registration and facility use/rental. Ability to complete work accurately and timely. A valid Illinois State Driver’s License is required. Maintain current CPR/AED/First Aid Instructor Certification or obtain instructor certification within 30 days of hire is required. Maintain Lifeguard Instructor certifications and Certified Pool Operator (CPO) within 30 days of hire. Obtain and maintain Food Service Sanitation Manager Certificate within one year of hire.
 
Preferred Knowledge, Skills & Experience: A bachelor’s degree in Recreation, Education or a related field is preferred. CPRP or ability to become a CPRP is preferred. One to three years and some supervisory experience as Manager of an outdoor aquatic facility. Supervision of aquatic programs, face-to-face experience leading recreation programs and participation in special event delivery. 
 
Essential Functions
Park District Cornerstones
o   Follow all departmental safety rules that pertain to the duties performed and support all aspects of Park District’s safety and risk management program.
o   Work cooperatively and collaboratively with residents, colleagues, the public, PDRMA and other agencies or organizations as delegated.
o   Recommends improvements and efficiencies to better accomplish individual and district goals in the best interests of the St. Charles Park District community.
o   Comply with park district policies and administrative procedures.
o   Effectively communicate both orally and in writing.
 
Responsibilities
o   Supervise maintenance, operation, training, staffing and scheduling of Otter Cove Aquatics Park and any other assigned facilities and program sites.
o   Develop, organize, promote and implement aquatic programs, youth programs and special events.
o   Assess needs of the community, recommend modifications and implement new programs.
o   Resolve problems with staff members and patrons in a sensitive and mature manner.
o   Operate office equipment
o   Provide instruction to personnel, including: food safety, lifeguarding, first aid and CPR/AED.
o   Work weekends and evenings as assigned.
 
Administrative 
o   Develop goals, objectives and operating procedures for areas of responsibility.
o   Monitor and coordinate fiscal control procedures for areas of responsibility.
o   Assist with the annual budget for assigned programs and activities.
o   Purchase supplies and equipment as needed per District policy.
o   Create, instruct and document necessary staff trainings.
o   Prepare and submit records and reports (including attendance, payroll, etc.) and make presentations as required.
o   Execute emergency procedures and facility evacuation, as necessary.
o   Serve as a liaison with local government agencies, news media, IPRA, parent organizations, vendors, independent contractors and community groups.

Supervisory
o   In consultation with your immediate supervisor, exercise supervisory authority and judgement on an on-going basis related to subordinate employees reporting directly to you, in matters including development of job descriptions, hiring, lay-offs, compensating within approved budgeted parameters and disciplinary action, up to and including termination, in compliance with Park District policies and procedures.
o   Exercise independent supervisory authority and judgement on an on-going basis related to subordinate employees reporting directly to you, in matters including, but not limited to employee training, scheduling, assigning, directing and overseeing completion of work assignments and employee performance evaluation.
 
Marginal Functions of the Position or Role
o   Lead and assist with special projects and events.
o   Serve on internal Park District Committee/Team upon request.
o   Perform all other duties as assigned.
 
Benefits
o    Health Insurance coverage or Health Insurance Waiver Incentive
o    Dental Insurance – paid 100% by the District
o    Vision Insurance - paid 100% by the District 
o    Life Insurance and AD&D coverage of 2x the employee’s salary, paired with a dependent package, paid 100% by the District
o    Time Off: The Park District provides all full-time employees with paid sick, personal and vacation days in accordance with the Park District’s sick, personal and vacation policies, rules, and regulations. 
o    Retirement: Illinois Municipal Retirement Fund (IMRF) pension plan
    o    Includes Short-Term & Long-Term Disability Benefit
o    Voluntary Benefits
    o    457 Deferred Compensation Plans
    o    Flexible Spending Accounts
    o    Dependent Care Account
    o    Commuter Benefit Account
    o    Supplemental Life Insurance
    o    Supplemental Indemnity Insurance (Aflac)
o    Additional District Incentives
   o    Wellness Program
   o    Paid Training and Tuition Reimbursement
   o    Discounts for Programs and free Admission to Facilities

 

 

 
 
 

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 St. Charles Park District

 Contact

Rosie Edwards
630-513-4334
redwards@stcparks.org

 Closing Date

Open Until Filled

 Salary range: $131,908 to $176,770 Anticipated starting salary: $152,701

The City of Elgin seeks an experienced leader with a proven track record in parks and recreation. The successful candidate will demonstrate strong leadership, financial acumen and strategic planning abilities. Extensive experience in parks and recreation
management, public administration, or related fields, with key leadership experience in managing a department or large agency are desired.

All interested candidates are encouraged to apply. For more information and a list of required application steps, please proceed to the announcement of vacancy brochure link.

https://bit.ly/ElginPRD

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 City of Elgin

 Contact

Alan Howard
217-970-7317
ahoward@ilparks.org

 Closing Date

November 30, 2024