ESSENTIAL FUNCTIONS include the following. Other duties may be assigned
Golf Operations Management • Oversee the reservation/POS system, starting, monitoring, and pace of play • Track and verify all players and guests, green fees, golf cars, club care, all other charges necessary, and facilitate accurate accounting and recordkeeping • Oversee golf car fleet while ensuring proper maintenance and recordkeeping with Nadler • Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments. • Oversee the operations of a well-managed practice facility • Play golf with a variety of members and/or guests as time permits • Administer the Rules of Golf and educate staff. • Develop, maintain, update, and utilize customer database • Oversee and develop a successful youth Outreach program. Including hiring coaches and staff to teach programs. • Use all the latest technologies and teachings to inspire and keep our youth in the park district programs.
Retail Management • Oversee retail merchandise concession in step with the mission of the golf operation and facility • Maintain a profitable golf merchandising operation • Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessories • Assist in the development of necessary systems utilizing POS to safeguard inventories and cash • Establish accurate recordkeeping policies and procedures • Supervise and train all golf shop staff to maximize sales opportunities • Maintain and attractive and orderly appearance in and around the golf shop • Conduct accurate and timely inventory counts
Golf Administration • Recruit, hire, train, motivate, and supervises the Assistant Professional, Ranger and Starter, Golf Shop Service Staff and all Professional Teaching Staff and maintains accurate payroll records • Must have knowledge of industry standards for golf instruction and have the ability to teach all ages and skill levels • Ensure evaluations and annual reviews are completed and recorded for all applicable staff • Attend staff meetings and cornerstone as scheduled by management and schedule staff meetings with golf operations personnel. Once a month hold staff meeting with pro-shop staff • Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas • Maintain safety standards and safety equipment within OSHA requirements • Assist in the publications of newsletters, informational, and promotional materials, blogs • Work closely with and provide guidance and consultation with all golf committees and leagues • Attend applicable committee meetings and board, management, and staff meetings when requested • Adhere to, enforce, and implement policies and procedures of the facility • Setup regular written communication with supervisor to include facility, programming, staff and customer updates
Business and Financial • Responsible for the financial and operational performance of the golf shop operations, golf services, and lesson operations. • Ensure all financial goals and objectives are being achieved • Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis • Ensure systems controls are in place to safeguard assets, revenues, and resources • In keeping with facility goals, utilize yield management techniques to maximize course usage.
Other Facility/Departmental Responsibilities • Work closely with all department heads to achieve the goals and objectives of the facility • Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament set up • Coordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functions Compliance • Maintains a working knowledge of department safety procedures. Attend safety training programs and educational in-service trainings as required.
EDUCATION/EXPERIENCE Bachelor’s Degree in either Business, Recreation, or Public Administration preferred or equivalent 3 to 5 years in Golf Course Management. LPGA or PGA certified a plus.
CRITICAL KNOWLEDGE, SKILLS AND ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: • Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations • Fundamental supervisory practices and principles • Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees • Strong organizational, planning and prioritization skills • Self-motivated with desire to promote and market • Experienced in written and oral business communications • Remain up-to-date on customer relationship management tactics and strategies • Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database • Maintain and promote a positive professional image within the community • Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends • Maintain a credible golf game and remain current on teaching innovations • Possess excellent communication skills in both written and verbal forms and ability to present to large groups. • Ability to provide customers with professional skilled care, compassion, and efficient service. • Must have a valid driver’s license and be willing to travel frequently
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Medium work: • Exerting up to 50 pounds of force occasionally • Exerting up to 20 pounds of force frequently • Exerting up to 10 pounds of force constantly to move objects
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Ability to stand on feet for long periods of time. Sedentary work frequently. Exposed to all types of weather.
DEADLINE/START DATE: Resumes accepted through Feb. 22. Target start date is on/before April 1.
GENERAL DESCRIPTION: Under the supervision and direction of the Superintendent of Recreation, the Recreation Supervisor is responsible for the planning, organization, and supervision of specific assigned recreation programs and facilities. The Recreation Supervisor shall act as a general assistant to the Superintendent of Recreation and shall represent her at meetings, workshops, conferences, and in other relationships as assigned.
QUALIFICATIONS AND EDUCATION: • Bachelor’s degree in Recreation, Sports & Tourism, or related field from an accredited college • A minimum of 1-3 years in a similar role • CPRP certification • Experience in budgeting, marketing and Rec Trac software preferred • Must have a valid Illinois driver’s license and current CPR certification (or obtainable within 6 months)
• Plan, direct, implement and evaluate Park District programming for Adult-Youth Athletic Leagues and programs, a variety
of summer programs/camps, special events, and act as a secondary for the Before/After School program. • Prepare individual budgets for each of your programs plus perform program analysis at end of each program • Maintain accurate program records and monitor financial accounts • Recruit, lead, train and supervise part-time staff and volunteers for your programs • Document staff trainings, conduct evaluations, confirm part-time staff maintains appropriate certifications and licenses (when applicable) • Reward and discipline staff • Plan and conduct in-service training for all staff and volunteers • Attend conferences, workshops, and seminars as they pertain to this role • Assist with districts special events • Visit sites and facilities to monitor and evaluate programs • Apply and interpret Park District policies • Solicit sponsors and donations for programs • Establish good community relations servicing the area • Address complaints and problem-solve
Preference will be given to an individual with at least two years of experience in recreation and at least one year of experience in sports and athletics.
General work hours are from 9:00am to 5:00pm plus evenings, weekends and holidays as required.
TO APPLY • Go to www.hfparks.com/employment to submit CV, cover letter and a fillable application. Job #131
Purpose of Position:
The building supervisor will be responsible for opening and closing the Palos Heights Recreation Center and serving as a person of authority in the absence of a full time staff member. The building supervisor will assist the facility manager in many aspects of building operations as directed.
Essential Job Functions:
• Quickly and cordially respond to all participants concerns resolving issues in favor of the participant and within the Palos Heights operational concept. Refer any unresolved or difficult situations to the facility manager. • Open the facility when required on time and with efficiency, working with the prescribed opening procedures. • Close the facility displaying unparalleled thoroughness and responsibility, following the prescribed closing procedures. • Serve as a liaison between staff and participants, and members in absence of the full time staff team. • Enforce facility, program, and fitness center policies at all times. • Assist the full time staff team with supervision and execution of all operations as directed. • Make sure equipment is in its proper place and in working order. • Contribute to the recreation center’s pristine look and feel through periodic facility upkeep. Report and/or refer larger problems to the facility manager, custodial staff, or facility technician. • Initiate and participate in the set-up/tear down of programs and daily activities. • Reports any equipment mechanical problems or damage to facility manager as well as ensuring that any equipment deemed inoperable is not used under any circumstances. • Take the lead in initiating emergency responses. Administer CPR/First Aid and complete and submit all related documentation. • Maintain a neat and professional personal appearance, by wearing the PHPR Recreation Department uniform and name badge as outlined in the Uniform and Dress Code Standards. • Must make decisions that accurately reflect the vision, mission and values of the Palos Heights Parks and Recreation Department. • Other duties as assigned. Safety and Risk Management:
• Addresses unsafe employee behaviors by approaching, correcting and reporting.
• Responds in emergency situations, notifying the appropriate authorities when necessary.
• Follows safety disciplinary policies and procedures.
• Requests staff assistance when lifting and or moving objects 50 lbs. or greater, when possible, to reduce lifting and moving injury exposures.
• Attends safety in-service trainings and may complete safety inspections. • Completes incident/accident report forms and promptly forwards them to the Facility Manager.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
• Safety and Security – Use good safety awareness, judgment and follow policies; reports potentially unsafe conditions; uses equipment, following manufacturer safety instructions; and follow agency ergonomic policies and procedures. • Attendance/Punctuality – Demonstrate consistent attendance and on-time arrival. • Dependability – Follow instructions and management direction; take responsibility for own actions; keep commitments; and complete tasks on time or notifies appropriate person. • Planning/Organizing – Prioritize and plan work activities and use time efficiently. • Judgment – Exhibit sound and appropriate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; and make timely decisions. • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect; accept responsibility for own actions; and follow through on commitments. • Problem Solving – Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations; and use reason even when dealing with emotional topics. • Customer Service – Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments. • Interpersonal Skills – Focus on solving conflict, not blaming; listen to others without interrupting; keep emotions under control; and remain open to others' ideas and tries new things. Must have ability to deal with people and patrons under stressful situations. • Teamwork – Promote and support work teams; put success of team above own interests; and support everyone's efforts to succeed. • Oral Communication – Listen and get clarification, and respond well to questions. • Organizational Support – Follow policies and procedures.
Individual must be over the age of 21 and possess effective communication and customer service skills. Must have an interest in facility management and positive record of delivering customer service. Must be aware of and learn to anticipate member needs. Must be willing to maintain a clean and safe work environment. CPR and First Aid certifications a plus or must be willing to obtain within three months from date of hire.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to members or employees of organization.
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The noise level in the work environment is usually moderate. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The City of Palos Heights is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities.
For more information and / or to apply, please visit our website at: www.elkgroveparks.org
JOB SUMMARY Under general direction by the Executive Director, is responsible for maintenance and improvements of all Park District grounds, facilities and planning. Responsible for planning long-term capital investments, preventative maintenance schedules, and internal work order system for Park District. Member of the Senior Management Team of the Elk Grove Park District.
ESSENTIAL JOB FUNCTIONS • Provides direction for facilities maintenance, park maintenance and planning operations. • Monitors and evaluates the effectiveness of resources with respect to objectives. • Assesses community needs and level of satisfaction, and directs department planning and maintenance of parks and facilities in response to those needs. • Provides leadership to departmental staff, providing vision, direction, growth and effective feedback. • Develops park and facility maintenance and operational standards. • Plans, promotes and implements good safety practices. • Stays abreast of new developments in park and facility maintenance. • Performs the job safely and in compliance with district policies, procedures, work and safety rules. • Be familiar with the safe operation of any equipment necessary in accomplishing required tasks.
OTHER JOB FUNCTIONS • Plans, prepares and administers capital improvement and operating budgets. • Manages contract administration which includes selection and hiring of consultants, monitoring of work progress, and assuring compliance with governmental rules and regulations. • Directs and monitors grounds maintenance and facility maintenance activities which include the planning and implementing of long range maintenance projects. • Develops, implements, and reviews plans for the construction of new facilities and parks as well as the renovation of existing facilities to invite technical assistance and ensure maintenance feasibility. • Documents and improves department and district processes, such as work order systems. • Guides land acquisition activities for district. • Reviews development projects for consistency with Park District Master Plan objectives. • Reviews bids and proposals to make recommendations on awarding of contracts. • Participates on various district and department teams. • Develops excellence in internal and external customer satisfaction. • Attends Parks & Planning Department Meetings. • Attends Park Board Meetings. • Works as a member of the Senior Management Team. Attends Management Team Meetings.
SPECIAL CONSIDERATIONS • Subject to both inside and outside environmental conditions. • Physical agility to maintain mobility from site to site. • Manual dexterity required for frequent manipulation of trade tools such as but not limited to computer keyboards and drafting equipment. • Subject to modified/flexible work schedule.
MINIMUM QUALIFICATIONS • Knowledge of planning and development of park and recreation facilities. Skill in landscape architectural design. • Knowledge of landscaping, turf maintenance, athletic field maintenance, chemical application, plant material, soil preparation, and fertilization. • Knowledge of plant materials, insects, diseases, herbicides, insecticides, and fungicides. • Knowledge of grounds maintenance procedures. • General knowledge of facility maintenance. • General knowledge of fleet maintenance. • Skill in analyzing and evaluating policies, procedures, services, and facilities in order to develop recommendations for improvement. • Skill in annual budget preparation. • Ability to select from possible alternative methods the method of processing information that leads to the potentially best answer or solution to a problem. • Ability to generate or conceive new or innovative ideas or solution to a problem. • Builds and maintains positive working relationship with co-workers, other departments and the public using principles of good customer service. • Knowledge of technology applications with a means to improving resource allocation. • Leadership abilities that include employee participation and involvement. • Ability to work in a team-based environment. • Effective interpersonal skills. • Skill in written and verbal communication. • Ability to think beyond traditional paradigms. • Ability to learn basic statistical process control skills. • Good knowledge of pertinent safety precautions. • Ability to maintain positive and effective working relationships with other employees.
EDUCATION AND EXPERIENCE The above knowledge, skills, and abilities may be demonstrated by a Bachelor’s Degree in Parks and Recreation Administration, Landscape Architecture or related field, plus five years experience in a general management position involving park maintenance, park planning, and park construction. Any equivalent combination of education and experience may be substituted for the above.
For more information and / or to apply, please visit our website at www.elkgroveparks.org
West Suburban Special Recreation Association
JOB TITLE: Recreation Specialist
IMMEDIATE SUPERVISOR: Inclusion Manager
SALARY RANGE: $36,083 – 48,800
JOB PURPOSE: Responsible for the development and implementation of recreation programs for individuals with disabilities. Supervising seasonal staff and volunteers who assist in programs. Flexible work schedule as you will work some nights and weekends. Coordinate overnight and travel trips for our participants.
QUALIFICATIONS: 4 year degree from an accredited University in Therapeutic Recreation or related field and have the equivalent of one year of experience in a recreation setting. Experience working with a variety of ages and abilities will make you a strong candidate. Certified Therapeutic Recreation Specialist; CTRS preferred. Valid Illinois driver’s license required.
ESSENTAL FUNCTIONS OF THE JOB:
1. Develop individual program plans, goal writing and tracking participant’s progress.
2. Paperwork - planning programs, complete weekly and final program evaluations and complete seasonal part-time/volunteer staff evaluations.
3. Gathering, loading, transporting and setting up equipment.
4. Creating, designing and supervising seasonal programs and special events.
5. Supervision and care of individuals, including behavior management, dispensing medication, and assistance in daily self-care.
6. File incident reports and perform emergency care in accordance to WSSRA safety program.
7. Computer work, program calendars and memos to staff and families.
8. Consistently communicate with parents/guardians.
9. Provide activities for day and away trips.
10. Perform orientation and training of seasonal part-time staff, volunteers and new employees.
11. Prepare for and attend special events.
12. Assist in the supervision, training and evaluation of part-time supervisors for programs and special events.
13. Assists with inclusion programming, including conducting participant assessments, program
observations, and creating visual supports.
14. Maintain a working knowledge of the Americans with Disabilities Act. 15. Provide a safe environment during programs. 16. Actively support WSSRA risk management program. 17. Drive to and from programs and facilities.
MARGINAL FUNCTIONS OF THE JOB: 1. Assisting individuals with disabilities. 2. Transporting participants and others in van or car to and from WSSRA offerings. 3. Picking up general materials (i.e. printed brochures, special supplies) 4. Attending agency meetings, as well as for state and local organizations.