The Golf Course General Manager is responsible for the overall administration and operation of the Downers Grove Golf Club according to the policies and procedures of the Downers Grove Park District. The General Manager works closely with the Grounds Superintendent to ensure the highest quality course conditions are maintained, while managing food and beverage services, golf programming, and overall course operations to support an exceptional guest experience.
Essential Job Duties and Responsibilities: • Provide clear leadership and direction for all Golf Course operations, including food and beverage services, grounds maintenance, golf programming, sales and merchandising, and customer service. Ensures that all areas of operation are achieving goals, and maintain strong, cooperative working relationships. • Deliver outstanding and consistent levels of service through the communication of clear job expectations; planning, monitoring, mentoring, counseling, and management of employees. • Consistently applies quality and customer service standards to analyze and resolve service problems; identify trends; and to support recommendations for system improvements. • Develops and manages all golf programming across the Park District. Responsible for all events held at the golf course including outings, social events, and clubhouse rentals. • Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes. Works closely with the Director of Enterprise Development to develop business plans and conduct data benchmarking. • Actively works to implement business plans and strategic goals to grow rounds/revenue at the course through sales and retention. • Establish and meet sales goals for outings, programming and facility services, while maintaining the highest standards for all aspects of the course. (e.g. golf, food & beverage, recreation activities and other property services). • Maintains staff by recruiting, selecting, orienting, and training employees for golf operations and concessions staff. • Partner closely with Finance and Marketing teams to create and execute programming, marketing plans, promotions and pricing strategies. • Responsible for all merchandising within the clubhouse and on the course including all ordering, inventory, and display of all pro shop items, food & beverage inventory, and supplies. • Create and execute short term and long term operational and financial plans for the club. Ensure financial targets are being met consistently through the development and implementation of the annual budget. Schedule expenditures, analyze and forecast results on a daily/weekly basis and adjust as needed to achieve targets. Ensure daily sales are balanced and appropriately recorded. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; benchmarking state-of-the art practices, participating in professional societies. • Education/Qualifications:
• Minimum 5 years of leadership (Manager/Asst. Manager) experience in golf industry.
• Demonstrates an understanding of course administration and operation practices and procedures.
• Bachelor’s degree from a four-year college or university preferred.
• Must possess excellent written and oral communication skills.
• Must be proficient in the use of Microsoft Office including Outlook, Word, Excel, and PowerPoint
• Proficiency with Teesnap preferred.
• Ability to establish and maintain effective working relationships.
• BASSET and food and beverage certified according to state and county requirements.
• CPR/AED certified • Valid Illinois driver’s license
To apply, please e-mail your cover letter and resume to Marian Olund, Director of Human Resources at firstname.lastname@example.org.
JOB TITLE: Aquatics Coordinator (Seasonal) (FLSA non-exempt) R 11.13
SUPERVISOR: Aquatics Manager
EDUCATION & EXPERIENCE:
-High School graduate or some college preferred.
-Lifeguarding License from the National Pool and Water Park Lifeguarding. (Ellis License)
-Preferred certifications (or the ability to acquire) include: Ellis & Associates International Lifeguard Instructor Certification or ability to obtain certification.
-CPR/AED certification. Preferred certification (or the ability to acquire) Food Safety Manager and/or Food Handler.
-Demonstrated knowledge and skill in aquatics facility management as assigned including staff in-service training.
-Supervisory experience required.
-Must possess the ability to hire, schedule, direct and lead the work of subordinate employees for aquatic operations.
-Must have good oral and written communication skills; ability to work with minimal supervision, to solve problems and produce work on a timely basis.
-Demonstrate initiative, dependability, professionalism, resourcefulness, and management skills with the ability to work in a positive manner with the general public.
-Must able to read, write and speak in English. Bi-lingual a plus.
-The Aquatics Coordinator is responsible for assisting in overseeing, managing the Family Aquatic Center (outdoor pool), excluding maintenance. The operations include, but are not limited to, admissions, concessions, guest service, special events, and lifeguards.
-Assists Aquatics Manager in pre-season hiring of staff and post-season closing of the facility. Responsible for assisting in all operational, managerial and risk management processes at the Family Aquatic Center during its season (June 1-September 2).
-Assists Aquatics Manager to implement systems and procedures to capitalize on group, memberships and daily admissions and concessions sales. Helps train and educate staff on guest services practices, and standards.
-Maintain a current inventory of food and beverage supplies to support the concession stand and oversee the supervision of the cooking and prep personnel.
-This position requires an active and participative management approach and an overall working knowledge of all aspects of an outdoor aquatic operation.
-The Aquatics Supervisor is under the direct supervision of the Aquatics Manager but is granted opportunities for independent supervision over parttime staff in related areas of responsibility.
Hours Vary. Weekly 30-40 hrs per week. Daytime, Evening and Weekends Season: April-Labor Day.
DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
-Trains and certifies seasonal lifeguards in CPR, first aid, and water rescue skills as outlined by Ellis & Associates International Aquatic Safety and Risk Management Consultants.
-Physical ability and endurance to perform the job as required.
-Maintains a professional image and enforce all rules, regulations, and work to create a safe aquatic environment.
-Performs the job safely and in compliance with Park District policies, procedures, work, and safety rules.
-Demonstrates a thorough working knowledge of all safety, rescue, swimming lessons, and first aid procedures at the pool.
-Accepts responsibility for the cleanliness of the facility as assigned.
-Supports and exhibits the established organizational values of respect, communication, integrity, innovation, recognition, continuous learning, fun, empowerment and people.
-Maintain necessary supplies and equipment.
-Works as scheduled.
-Assists with the hiring, training, management, evaluation, discipline and supervision of aquatic center staff.
-Attends all meetings when appropriate.
-Coordinate assistance as needed from Guest Services and Maintenance staff. Performs other duties or special projects as assigned.
RATE OF PAY: $14.00 - $16.00/hr
Summary: Under the direction and supervision of the Jewett Park Community Center Program Manager, the Early Childhood Recreation Supervisor plans, organizes, implements and supervises specific Early Childhood and Preschool programs/facilities inclusive of, but not limited to programs, summer camps and special events.
Qualifications: Bachelor’s degree in recreation, early childhood, or related field. Current DCFS director qualified candidate preferred. 3 years full time professional experience required. Applicants must also have experience in programming, managing staff and interacting effectively with the public.
Responsibilities: The Recreation Supervisor responsibilities include: • Supervises and coordinates the early childhood programs including planning, organization and implementation. • Supervises DCFS licensed Deerfield Park District Preschool program and staff. • Recruits, reviews, interviews applicants, and recommends personnel/volunteers that meet desired qualifications for program needs, including early childhood instructors, teachers and day camp staff. • Directly supervises up to one-hundred and fifty (150) part-time recreational personnel and up to fifty (50) volunteers working in recreation programs and activities. • Administers programs within established philosophies and budgetary guidelines of the District. Works to develop and promote new and revised programs and events. • Conducts in-service training programs/seminars for personnel/volunteers; plans and conducts staff meetings for programming staff and camp staff as deemed appropriate. • Preparation and management of annual budget for assigned facilities, programs and events.
Position is non-exempt, full time position. The district offers a benefit package which includes medical, dental, vision, life insurance, 457 plan(s), IMRF pension, vacation, holiday and sick time.
Glen Ellyn Park District – Recreation Intern
Description: The Glen Ellyn Park District is looking for a highly motivated individual eager to learn all aspects of the recreation field with our summer internship program. Serving approximately 36,000 residents, the Recreation Department is responsible for most of the general programs, athletics, outdoor and nature programs, and special events in the community. We are searching for an energetic student who is enthusiastic about the field, creative, mature and excited to learn. Under the direct supervision of the Superintendent of Recreation, the Summer Intern Program is an 8-12 week position which works with a qualified, well-rounded team of recreation professionals.
Duties: As the recreation intern, you will assist in the planning, coordination and supervision of various programs in all areas including: athletics, cultural, camps, special events, aquatics, health and fitness from early childhood to seniors. Work with various facility managers to gain experience in scheduling, operations and maintenance. Assist in the design and development of marketing materials and social media for various programs and events. Work with multiple departments within the park district to gain experience in overall organization operations. Learn to communicate effectively with patrons and staff, while demonstrating support of the park district customer service standards.
Qualifications: Intern candidates must be enrolled in a current accredited university, pursuing a bachelor’s or master’s degree in recreation, leisure studies, or related field of interest. Candidates must have a valid driver’s license and provide their own housing and transportation. Students should demonstrate knowledge of community recreational programming; exceptional customer service and leadership skills; good judgment, initiative, flexibility and creativity. Must be able to work independently in day-to-day operations with general supervision.
Interns are required to commit to the following: 8-12 week internship; 35-40 hours per week; and be available for programs and events days/evening/weekends.
Apply online only at www.gepark.org to complete an application and submit a resume
Sunset Customer Service Manager (full-time)
Summary: Under the supervision of the Facility Manager, the Customer Service Manager provides a wide range of front desk operations and secretarial duties as assigned by Geneva Park District staff. This position includes duties both within the administrative office as well as operations of BestLife Fitness at Sunset Community Center. Hours will vary and include evenings and weekends.
Supervisor: The Customer Service Manager reports to the Facility Manager, Superintendent of Recreation, and the Executive Director.
Qualifications: Graduate of a college or university with a minimum of a Bachelor’s Degree in recreation administration or closely related field; three years full time experience in public recreation facility management; or any equivalent combination of education, experience and training which provides the required knowledge, skills and abilities. Certification by a professional association and record of ongoing participation in continuing education seminars and workshops is desirable.
Essential Functions: 1. Answer phones and greet Geneva Park District patrons / BestLife Fitness members in a pleasant and cheerful manner.
Maintain accurate and current records including personnel, payroll, daily attendance, daily receipts, memberships, registration, inventory and schedules, and other miscellaneous statistics as necessary for the operation and management of the facility and fitness center.
Evaluate the effectiveness of services provided at the facility and make recommendations on modifications of existing services and the introduction of new services.
Implement operating procedures established by the Superintendent of Recreation, Executive Director and the Board of Commissioners.
Process program registration forms and all other follow up requirements of registration including class input procedures.
Process memberships and all follow-up requirements for BestLife Fitness, including monthly membership renewals and cancellations.
Assist with inventory and reporting of office supplies and vending machine sales.
Assist with keeping front desk, back workroom and hallway/bulletin board areas organized and updated with current information.
Assist in maintaining calendars & reservations for picnic shelters and distribute to supervisors.
Assist with class cancellations/waitlists/class changes, etc
Perform daily duties of BestLife Fitness including cash register transactions, washing towels, maintaining safety, etc.
Assist with maintenance and equipment repairs.
Maintain cleanliness throughout office and Fitness Center.
Maintain racquetball court operations.
Assist Facility Manager with BestLife operations and projects.
Proofing and assisting with seasonal brochure information.
Attend Recreational staff meetings.
Maintain current CPR and First Aid Certifications.
Other duties as assigned.
Personnel: 1. Recruit, hire, train and evaluate all part-time personnel for BestLife Fitness.
Assist with preparation of work schedules of all part-time personnel.
Conduct staff meetings and/or in-service training programs on a regular basis.
Finance: 1. Adhere to all purchasing guidelines and maintain fiscal responsibility.
Communications: 1. Inform the Facility Manager and other staff members of all pertinent matters.
Develop and maintain cooperative working relationships among staff members, program participants, and public-at-large.
Establish a pleasant attitude on the telephone and in person.
Safety Program: 1. Understand the Park District safety procedures and requirements. This includes completion and follow-through on all accident reports, emergency safety procedures, reporting of hazardous equipment, facilities or conditions and the conduct of any employee under his/her supervision. Reports all incidents and potential hazards to the Safety Committee as soon as possible. Serves as recorder for Safety Committee meetings.
Marginal Functions: 1. Complete other duties as assigned by the Facility Manager, Facilities Supervisor, Superintendent of Recreation or Executive Director.
Physical Requirements: 1. Ability to operate Park District vehicles.
Please email resume and cover letter to Hannah Sterricker at email@example.com